i have a dell desktop running xpmce. i think something happened to the usb drivers because the keyboard and mouse won't work. the keyboard will work when the pc posts, but once windows loads up it won't. i almost positive that its a driver problem and the pc has no ps2 ports to plug in a k/m. also the pc is password protected so i cant log on at all. is there anything i can do to reinstall the drives for the usb?
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Dell USB keyboard/mouse problem
- Thread starter trick0502
- Start date
Try plugging the keyboard and mouse into different USB slots in the front or back of your computer.
If that doesn't work, the keyboard/mouse might be dead. I doubt that "something happened to the usb drivers"
If you have support through Dell, or the computer is still under warranty, make full use of that and have them fix it for you.
If that doesn't work, the keyboard/mouse might be dead. I doubt that "something happened to the usb drivers"
If you have support through Dell, or the computer is still under warranty, make full use of that and have them fix it for you.
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You could do a repair installation; proceed as if you were going to install windows; setup should detect your current installation and ask if you'd like to repair it; it should only replace system files and leave all installed programs/data files alone.
thats what i was thinking but i dont have the disk, the pc didnt come with one. i am sure that k/m are working, and its a driver issue.
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Ask dell for a disc.
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check to make sure the USB porst weren't disabled in the BIOS,
If it's not that, boot into safe mode (hit F8 right before the windows logo pops up) and see if they work that way.
If it's not that, boot into safe mode (hit F8 right before the windows logo pops up) and see if they work that way.
well if the ports were disabled how would i get into the bios using a usb keyboard?? they are not disabled, i can get into the bios.
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Wierder things have happened. Maybe the Southbridge initalizes the USB port at power up then the BIOS disables them after POST?
Have you actually looked at the BIOS settings to see if they are indeed enabled, or are you just going by the fact that the keyboard works until after POST?
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have you tried unplugging the keyboard while in windows, then plugging it back in? It's worked for my mouse before.