Dell u3011 thinks it's a u2711

[HatefluX]

Strange issue and I didn't know where else to turn. My u3011 died and Dell sent me a refurb but my system will not detect it as a 3011, it says 2711. I looked at the display info in the monitor menu and it reads (Resolution 2560x1440
Maxiumm Resolution 2560x1600)
Also the only aspect ratio I can choose id 16:9, the 3011 should be 16:10. Any one run across this?

I tried forcing the native 2560x1600 in the nvidia cp but it error-ed saying my monitor did not support that res.

 

[ToastyX]

Are you sure they didn't send you a U2711?

 

[HatefluX]

Yes, display info says 3011 but system will only see it as a 2711. Same size as well, plus the 2711 native 2560x1440 is blurry and obviously not native.

 

[ToastyX]

Sounds like the monitor has the wrong EDID, which is strange. You should get the monitor replaced.

You can do an EDID override using my program:

http://www.monitortests.com/forum/Thread-Custom-Resolution-Utility-CRU

Use "Automatic - Best for LCD" and set it to 2560x1600 @ 59.971 Hz, then click OK and reboot.

 

[HatefluX]

2560x1600 @ 59.971 Hz was there already and your utility put an * next to DEL4063-Dell u3011. Does that mean it picked it up? Also nothing happened when I clicked ok and rebooted.

 

[ToastyX]

It might be a different entry. Is there a U2711 in the drop-down list?

* means an override was saved, but that shouldn't happen unless you made a change.

 

[HatefluX]

Any way to access the factory OSD? I Googled around but didn't find anything.

 

[HatefluX]

I found the service menu but there didn't seem to be anything there. Strange and frustrating.

 

[RogueTadhg]

Why not replace the monitor?