Dell EqualLogic PS4100XV Management Software

[Riccochet]

Picked up a used Dell EqualLogic PS4100XV SAN. It did not come with any of the management software. Since it's used I can't go to Dell to get it. Specifically looking for the array configuration and VMWare integration suites. If anyone can point me to where I might find this software it would be much appreciated.

 

[QHalo]

It should have software to manage it on the controllers. VMware integration comes in the form of a Virtual appliance and I don't believe you can get it or SAN HQ without a maintenance agreement.

 

[Riccochet]

I received no documentation with this unit. How do I access the controllers? I've tried a serial cable to the serial port using PuTTY but am no getting any response from it.

 

[Nate7311]

Assuming that your unit is a dual controller box, only 1 controller is active at a time. Try the other controller.

Here is a basic setup guide from dell HERE. The standard serial settings are 9600 8 N 1. Once you get connected, you'll probably want a clean reset of the array.
Hit Ctrl-P on boot and use the following commands to reset the grpadmin password:
setenv RESETPASSWORD 1
reload

Once it's reset, you can wipe it using the "reset" command.

 

[Riccochet]

That's the other problem I'm having, not getting anything out of the serial ports. I've tried both controllers. Maybe it's the USB-to-Serial adapter I'm using, but it works fine for ASA's and everything else I need a serial connection for.

I emailed the reseller. Starting to get pissed. This SAN was not cheap.