Dell 2407WPF-HC Problem when returning from power save mode.

[dhahlen]

http://www.youtube.com/watch?v=ZSYyAJZRMps

I receive that problem when returning from power-save mode. If i power the monitor off and on again it goes away.

I am not sure what is causing this but any input would be appreciated.

Has anyone dealt with dell's RMA policy without an original receipt? Do they even require one? I hear they are releasing a new revision (R01) for the HC series which is supposed to correct some of these issues.

Please let me know if you have experienced this.

Thanks,
Darren

 

[DellCA]

My name is Brad and I work at Dell headquarters in Round Rock, TX. Usually when calling in to Dell as long as you can verify the original contact information you should be able to get the monitor exchanged. This of course is if you are within warranty, and after troubleshooting.

I have looked at your video and it looks like you have a bad monitor. If you would like to go through me for the exchange monitor I will be sending you a pm with my direct contact information at Dell. Please let me know if you have any questions.

Brad
Dell Customer Advocate