what major retailers (online or B&M) have the best dead pixel return policies. I dont wanna buy my monitor from the egg cause of the 8 dead pixel policy. Also is it worth it to buy an extended warrenty on a monitor. BTW im looking at the 215tw and the vx2025wm.
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dead pixel return policy
- Thread starter Dan3290
- Start date
Zip Zoom Fly sent me the following as their dead pixel policy:
As far as computer retailers go, i thought that was pretty decent and relatively fair-- 3 dead center or 4 dead on the rest of the display is a replacement unit. As another person had stated in the big thread about the VX20205WM, buy.com is a good bet too-- you can return merchandise to them if you're dissatisifed and they will take care of you, the only downside in that case is that they're a bit more pricey...although, if you've never shopped with them, you can use their $15 off any computer item $200 or more coupon to get a bit of a discount.
Thanks for contacting ZipZoomFly!
NON-CONFORMING PIXEL CRITERIA - As per ZipZoomFly specification:
Pixel table Abnormal Pixels Allowed Descriptions
Zone A 2
Within centre of screen 2" X 2"
Zone B 3
Remaining area of the LCD
Zone A/B 5
Entire Screen
Abnormal Pixel:
Defintion of abnormal pixels: pixel (dots) on the screen that appear white,
green, red, blue, and/or black. The pixel criteria defines two Zones. Zone A
is defined by 2" x 2" square in the center of LCD screen. Zone B is defined
as the remaining area of the LCD.
Criteria for new units: ZipZoomFly will consider the LCD defective if:
1. Three or more abnormal pixels appear in Zone A, or
2. Four or more abnormal pixels appear in Zone B, or
3. Six or more abnormal pixels appear on the entire screen.
If you still have further questions, please call 510 739 1890 x2200.
As far as computer retailers go, i thought that was pretty decent and relatively fair-- 3 dead center or 4 dead on the rest of the display is a replacement unit. As another person had stated in the big thread about the VX20205WM, buy.com is a good bet too-- you can return merchandise to them if you're dissatisifed and they will take care of you, the only downside in that case is that they're a bit more pricey...although, if you've never shopped with them, you can use their $15 off any computer item $200 or more coupon to get a bit of a discount.
My Mom swears by Costco. She even took back an office/massage chair after the massager cut out. Paint was chipped off and it was over a year old and they took it back! Craziness.synergyo1 said:Costco