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Dead HDD....what to do??

A

alkoholik

[H]ard|Gawd
Joined
Oct 26, 2005
Messages
1,693
Well, looks like my laptop HDD is dead. The thing just stopped booting the other day and is now making clicking sounds. I took the drive out and put it in an external case and couldnt get windows to detect it. The clicking sounds are even louder in the case.

I went to Seagate's website to see if I could get it repaired and it said that since it was an OEM HDD I had to contact the manufacturer. I called up HP and they said the notebook is out of warranty. I had thought Seagate's HDDs had a 5 yr warranty and the lady just laughed at me. Now what should I do with the drive and is there any way I can get it repaired? If not, do you think there is any value for it? Plus how can I get my information off it if I do decide to sell it?
 
Seagate's five year warranty only applies to drives bought through Seagate's retail distribution channels. When Seagate sells a drive to an OEM, the OEM takes over all support obligations, one of the reasons why OEMs get cut rate pricing (the other being buying in large volume). Of course, Seagate loves this, as any OEM sales they make over the cost to produce the drive is indeed pure profit, rather than having part of that revenue become a liability as a potential warranty claim.

As for the drive itself, Seagate does offer data recovery services, and I've also heard that OnTrack is a good company. Expect to pay ~$1000 for the service though.

I wouldn't try to sell a drive that is clicking.
 
The freezer trick has helped me on one occasion with the "click of death", bu tthe trick is to do it teh SECOND you hear the clicking. Head crashing = DEATH.
 
ah, that kinda sucks....stoopid HP/Seagate

oh well....thought it was worth a shot to either make it a external/portable drive or sell it for something

thanks anyways
 
Buy a new drive that one is toast. I had the same problem with another Seagate Laptop drive, you will never get warranty service.
 
Smash it, scrap it, buy a new one, and call it a day.


The cost of recovery is probably more than the time invested into that data.
 
yeah, i got a new one already. thought id be able to salvage the old one and make it an external drive.....oh well, maybe ill light it on fire!! :cool:
 
alkoholik said:
yeah, i got a new one already. thought id be able to salvage the old one and make it an external drive.....oh well, maybe ill light it on fire!! :cool:
Click to expand...


Take pics if you do something funny with it.
 
Depends on how valuable the data is to you. If you absolutely must have the data from that drive, look up the Data Doctors location nearest to you and get your wallet ready. If need be they can crack the drive and pull your data direct from the platters, then copy that data to a new HDD that they would be happy to sell you and send you on your way. If you're not ready to spend $200 (nonrefundable, applicable towards recovery), on finding out if it can be recovered, dismantle the drive yourself, get your hammer and "dispose" of it directly. Not worth the sale.
 
uzor said:
If you absolutely must have the data from that drive, look up the Data Doctors location nearest to you and get your wallet ready. If need be they can crack the drive and pull your data direct from the platters, then copy that data to a new HDD that they would be happy to sell you and send you on your way.
Click to expand...

Incorrect - that 'magic platter reader' is a myth. Whoever told you that was either previously lied to or lying to you.
 
davidlem said:
Incorrect - that 'magic platter reader' is a myth. Whoever told you that was either previously lied to or lying to you.
Click to expand...
I wasn't talking about a 'magic platter reader' I was referring to some
legitimate recovery techniques used by the pro's. I apologize if my generalization was misleading.

 
The information is not valuable to me at all but I would rather not let it end up in someone else's hands (identity theft). Looks like there is no way to fix the drive or warranty it....think id be able to sell it for parts on ebay? but i would have no way to erase the info off the drive.....
 
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