Some users have recently had their accounts hijacked. It seems that the now defunct EVGA forums might have compromised your password there and seems many are using the same PW here. We would suggest you UPDATE YOUR PASSWORD and TURN ON 2FA for your account here to further secure it. None of the compromised accounts had 2FA turned on.
Once you have enabled 2FA, your account will be updated soon to show a badge, letting other members know that you use 2FA to protect your account. This should be beneficial for everyone that uses FSFT.
I found a number on their RMA request page - 951.541.9703. Not sure if it's an RMA only phone #, but it's a start. You could always try e-mailing the sales 'crew' @ Sales@DtekCustoms.com.
FWIW, here's some info from a DNS lookup on their www.
Administrative Contact:
D-Tekcustoms,LLC
A S
39252 Winchester Rd. # 107-288
Murrieta, CA 92563
US
Phone: 1-909-2730067
Email: ****@dtekcustoms.com