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Crucial Memory
Never Again.
I purchased 2x1GB DDR2 6400 Ballistix memory (4-4-4-12) off of newegg some time last winter. I had the memory for a couple of months and then all of a sudden one stick of the two sticks would not pass memtest.
I setup an RMA with Crucial and sent both ram sticks back. I paid around $7 bucks shipping (UPS Ground) and received refurbished sticks that must have passed their QOS. I ran memtest on the new 2x1GB sticks and they passed with flying colors. About 2 months later my system became unstable and after testing with mem-test it was determined that one of the sticks went bad. (I dont over clock the memory and ran it at a divider/ also testes at stock settings and it failed as well)..
Once again I setup an RMA with Crucial and paid another $7 bucks for shipping the refurbished memory they sent me. I sent both sticks 2x1GB sticks back to crucial.
A couple of days later they sent me back *only* 1 of the two memory sticks. After a couple of emails back in forth with their Direct Sales and Support department they told me to contact them VIA phone. I contacted crucial over their phone and they pretty much was giving the run around how they never make mistakes and always check the packages they received.
The also told me that UPS must have opened the box and stole one of the two sticks and taped the box back up. The rep suggested I contact UPS and file a complaint and go through their insurance. I told them the likely hood of this happening is next to impossible. They transferred me to their supervisor and I left a voice mail. I havent heard from them since last Tuesday.
Obviously now the ram is worth next to nothing and can be purchased dirt cheap. The point is I spent $14 bucks of shipping (2 RMAs), my valuable time and hassle returning this memory not once, but twice, and to not get my 2 sticks back annoys me.
Im at the point now that I dont care for the memory and just want people to know what happened in my situation and hope something like this doesnt happen to you in the future.
I purchased 2x1GB DDR2 6400 Ballistix memory (4-4-4-12) off of newegg some time last winter. I had the memory for a couple of months and then all of a sudden one stick of the two sticks would not pass memtest.
I setup an RMA with Crucial and sent both ram sticks back. I paid around $7 bucks shipping (UPS Ground) and received refurbished sticks that must have passed their QOS. I ran memtest on the new 2x1GB sticks and they passed with flying colors. About 2 months later my system became unstable and after testing with mem-test it was determined that one of the sticks went bad. (I dont over clock the memory and ran it at a divider/ also testes at stock settings and it failed as well)..
Once again I setup an RMA with Crucial and paid another $7 bucks for shipping the refurbished memory they sent me. I sent both sticks 2x1GB sticks back to crucial.
A couple of days later they sent me back *only* 1 of the two memory sticks. After a couple of emails back in forth with their Direct Sales and Support department they told me to contact them VIA phone. I contacted crucial over their phone and they pretty much was giving the run around how they never make mistakes and always check the packages they received.
The also told me that UPS must have opened the box and stole one of the two sticks and taped the box back up. The rep suggested I contact UPS and file a complaint and go through their insurance. I told them the likely hood of this happening is next to impossible. They transferred me to their supervisor and I left a voice mail. I havent heard from them since last Tuesday.
Obviously now the ram is worth next to nothing and can be purchased dirt cheap. The point is I spent $14 bucks of shipping (2 RMAs), my valuable time and hassle returning this memory not once, but twice, and to not get my 2 sticks back annoys me.
Im at the point now that I dont care for the memory and just want people to know what happened in my situation and hope something like this doesnt happen to you in the future.
)
