ChingChang
Supreme [H]ardness
- Joined
- Mar 27, 2003
- Messages
- 6,504
Well I ordered a "recertified" Dell 19" CRT monitor from acompinc.com for a kid in my town, with a system I made him a few weeks ago. He had $200 to spend on the monitor and a set of speakers, so I found that monitor for around $140 shipped (it had to be 19", black, and flat screen), and used the rest of the money for Logitech X530 speakers.
Anyway, I tested the monitor to see if it worked, and it did. So he picked it up with his new comp. He gets home, everything is fine. Comp runs great, but he noticed two horizontal lines on the screen dividing it into thirds. I didn't notice them.
A couple days later he messages me and says the monitor displayed "no signal" or something on it. He tests with another monitor and it works. Then like a minute later he tells me the monitor works now, after he was "wiggling the wire in the back". So I'm guessing the VGA wire was loose.
The next day he told me the monitor didn't work and he wanted it replaced. I email acompinc.com and they say the monitor is warranted direct through the manufacturer. I call Dell, and they say it isn't, because I did not buy it from them.
I emailed acompinc.com again late tonight, but I'm sure I won't get a replacement from them. Don't think I'll get one from Dell. So I guess I have to fix his, or buy him a new one.
I spoke with his father for hours on the phone like 4 months ago when he was going to buy his other son a new computer, and I would not be surprised if he purposely broke the monitor to give me shit. But I don't really know him, never seen him, and not going to accuse anyone especially since the monitor was refurbished. But he was such an ass when I talked to him. He ended up going with a dell
and I'm glad I didn't have to talk to him when I made the computer for his other son.
I was just wondering if it sounds possible to fix. If I just have to re-solder the connections for the VGA wire, I can do that easy. I understand the dangers of working on a CRT.
I'll be heading back to his town in two weeks, so I can't look at it right now. But apparently his dad is "like really pissed" right now, so I'm still working on a temporary resolution.
Anyway, I tested the monitor to see if it worked, and it did. So he picked it up with his new comp. He gets home, everything is fine. Comp runs great, but he noticed two horizontal lines on the screen dividing it into thirds. I didn't notice them.
A couple days later he messages me and says the monitor displayed "no signal" or something on it. He tests with another monitor and it works. Then like a minute later he tells me the monitor works now, after he was "wiggling the wire in the back". So I'm guessing the VGA wire was loose.
The next day he told me the monitor didn't work and he wanted it replaced. I email acompinc.com and they say the monitor is warranted direct through the manufacturer. I call Dell, and they say it isn't, because I did not buy it from them.
I emailed acompinc.com again late tonight, but I'm sure I won't get a replacement from them. Don't think I'll get one from Dell. So I guess I have to fix his, or buy him a new one.
I spoke with his father for hours on the phone like 4 months ago when he was going to buy his other son a new computer, and I would not be surprised if he purposely broke the monitor to give me shit. But I don't really know him, never seen him, and not going to accuse anyone especially since the monitor was refurbished. But he was such an ass when I talked to him. He ended up going with a dell
I was just wondering if it sounds possible to fix. If I just have to re-solder the connections for the VGA wire, I can do that easy. I understand the dangers of working on a CRT.
I'll be heading back to his town in two weeks, so I can't look at it right now. But apparently his dad is "like really pissed" right now, so I'm still working on a temporary resolution.