Cooler Master COSMOS 1000 USB 2.0 Problem

S

SandKhet

n00b
Joined
Feb 10, 2013
Messages
17
I have Cooler Master COSMOS 1000 at home.
Specifications = http://www.coolermaster.com/product.php?product_id=2584

Other Hardware in my home system:
Graphic - NVIDIA GEFORCE 210
Motherboard - Asus P5E3 DELUXE

External front/back view can be found here and here

As per this product sheet from coolermaster it is written from IO panel has 4 usb ports which are USB 2.0
http://www.coolermaster.com/upload/download/12/files/cosmos_product_sheet.pdf

But whenever I connect any USB device to this front panel ports, I always get this error message
"This device can perform faster if connected to USB 2.0". Click here to find list of available

I tested the back usb ports using teracopy software, and I was able to transfer files at spend of upto 30 MBPs from harddisk to USB drive
But when using Front Panel USB port, the transfer speed from hard disk to USB was 1 MBPs only.
Tested using a 1 GB movie clip

My PC was assembled by a local hardware guy
Please help, as the front panel usb ports are becoming useless this way.

This is the front view of my Cabinet:
1.3.jpg
 
In the BIOS there is likely an option for operating the USB ports at either 1.1 or 2.0 speed (often called Full Speed and High or Hi-Speed, respectively). Some boards even offer that toggle for front-panel ports. Ensure it's set to 2.0 speeds and not 1.1.
 
Hi,
Can you please let me know in which section this will be available in BIOS ?
If I cannot find, I will post screenshot of my bios again

Thanks.,
 
Do you have the mobo manual? What you need is in section "4.5.4 USB CONFIGURATION"

Otherwise enter the BIOS go to the ADVANCED TAB then USB CONFIGURATION.

(It should be) :)

USB Functions [Enabled]
USB 2.0 Controller [Enabled]
USB 2.0 Controller Mode [HiSpeed]

Those should be the three in there that matter and should be at those settings to get USB 2.0 speed. Then "F10" and exit.
 
I dont have the mobo manual.
I found the bios options as you have mentioned above, but still have problem with all the 4 USB ports.

FYI:
Under USB Controller Mode I found 2 options:
Hispeed and Full Speed
Atleast Present it is setup to HiSpeed

What should i do now ?
 
SandKhet said:
I dont have the mobo manual.
I found the bios options as you have mentioned above, but still have problem with all the 4 USB ports.

FYI:
Under USB Controller Mode I found 2 options:
Hispeed and Full Speed
Atleast Present it is setup to HiSpeed

What should i do now ?
Click to expand...

You have nothing to lose to try "Full Speed" and see if that rectifies the issue.

If not it can either be the mobo or (don't think so but) the USB 2.0 ports on the case.

Did you actually try ALL of the USB 2.0 ports on your case?

Also: Go to Device Manager and see if there is a yellow symbol next to Universal Serial Bus Controllers.

Need a little history here on how long you have the components and hardware together in this case?
 
Last edited:
1) Make sure your drivers are up to date.
2) The bios option will not change the result, but you are free to try anyways.
3) Try another pair of usb headers on the motherboard, there is a possibility that one of them is damaged.
4)Other wise the S-ground cable on the header coming from the case is damaged and not making contact, causing it to revert to usb -1 speeds. Solution is to order new cables, coolermaster usa has a parts store, and you'll be able to order another set. Although you may need to call them to order the part, expect to spend 20 dollars once you factor in shipping.

Good luck.
 
avddreamr said:
1) Make sure your drivers are up to date.
2) The bios option will not change the result, but you are free to try anyways.
3) Try another pair of usb headers on the motherboard, there is a possibility that one of them is damaged.
4)Other wise the S-ground cable on the header coming from the case is damaged and not making contact, causing it to revert to usb -1 speeds. Solution is to order new cables, coolermaster usa has a parts store, and you'll be able to order another set. Although you may need to call them to order the part, expect to spend 20 dollars once you factor in shipping.

Good luck.
Click to expand...


Yeah that's why I asked for him/her to check Device Manager for possible driver issues.

The thing is that the OP says he/she tried all of the ports which equals two separate header plugs into his/her mobo being there's 4 of them but what you said in number 4 could be a possibility - forgot about that one.:D

One needs parts to test like me :p - like another mobo even to those ports to see with a linux live cd and one can test these sought of things (like USB ports) without doing a complete setup.

The OP had someone else do the hardware install it seems, so I really don't know the limits (no offense to the OP) of their computer building/troubleshooting skills.
 
SandKhet said:
Dear Sir,
This is my device manager listing with all USB.
http://imageupper.com/i/?S0200010070011Q1362608062273378

The USB speed is connecting proper, when I connect a USB drive to back of my case (directly into motherboard i guess)
but only this 4 usb ports on front (which are most helpful) is creating an issue

All my drivers are uptodate
Click to expand...

Hmmmmmm...."Other Devices/Unknown Device" some driver is missing but to what? Or perhaps a malfunction - I've seen that happen a very few times.

It could be a defect to the case USB 2.0's as suggested.

Is this the first time you're using this case?
 
I am using the case and all the hardware in it, or past 3+ years now..
I guess this USB problem exists from day 1
 
SandKhet said:
I am using the case and all the hardware in it, or past 3+ years now..
I guess this USB problem exists from day 1
Click to expand...

You never used those front panel USB 2.0's in that 3+ years time?

Did you purchase that case new or was it a "hand me down" ?

What Windows OS are you using?
 
I used those front panels always since last 3.0 years but never actually noticed this, until few days ago my friend who visited us told me about the problem with slow transfers.

This is a brand new pc/case everything inside it (I have bills of this from my dealer)

I am using Windows XP with Service pack 3

All software is legal/purchased on my system too.
 
SandKhet said:
I used those front panels always since last 3.0 years but never actually noticed this, until few days ago my friend who visited us told me about the problem with slow transfers.

This is a brand new pc/case everything inside it (I have bills of this from my dealer)

I am using Windows XP with Service pack 3

All software is legal/purchased on my system too.
Click to expand...

I wasn't questioning the legality of your OS :D. Just needing to know as possible information from my questions could've shed different light.

In Device Manager you have that yellow triangle/question mark in "Other Devices/Unknown Device" some driver is missing but to what? It's not supposed to be like this. This could possibly be the cause of the USB 2.0 front panel not working correctly like a missing driver for this but I really don't know.

Please read this: http://smallbusiness.chron.com/identify-unknown-device-microsoft-windows-xp-47322.html
 
SandKhet said:
I have tried a lot, but that unknown device thing wont go.
I have installed/updated all software etc. (chipset drivers etc.) too for my mobo but nothing works to remove that yellow mark.

Following your instructions, I still cannot find the stuff, this is my hardware id
http://imageupper.com/i/?S0200010050011X1362612391273138
Click to expand...

This is the driver that seems to be missing (from research of the code you posted) in which if you go into the ASUS URL for your mobo: http://support.asus.com/Download.aspx?SLanguage=en&m=P5e3 deluxe&p=1&os=17 then click on "others" then the driver called: "ASUS AI Remote V1.00.21 for Windows 2K/XP(WHQL)/2003 and 64bit" download, install and post what device manager looks like after this please. :D
 
Hi,
The yellow icon has gone, I have a new AI Software loaded after restart.. I will disable this from starting up.
the problem with slow usb data transfer on front panel still exists (just tested copying a large file from harddisk to front/back USB panel)
Back usb panel is still more then 100% fast.
 
SandKhet said:
Hi,
The yellow icon has gone, I have a new AI Software loaded after restart.. I will disable this from starting up.
the problem with slow usb data transfer on front panel still exists (just tested copying a large file from harddisk to front/back USB panel)
Back usb panel is still more then 100% fast.
Click to expand...

Yes I knew that - those yellow icons was a missing driver for a remote that comes with your mobo or is an option. At least the Device Manager "yellow mess" is "cleaned up". :cool:

Did you put this system together yourself?
 
I have not put this system myself, it was some engineers from my local hardware guy in India (Mumbai)
I can, but I dont want to get into that technical depth I used to years ago..

Regards,
 
SandKhet said:
I have not put this system myself, it was some engineers from my local hardware guy in India (Mumbai)
I can, but I dont want to get into that technical depth I used to years ago..

Regards,
Click to expand...

I hope that they didn't connect a USB header plug into the 1394 mobo header and vise versa.

EDIT: Also there's a way to test the mobo and case at the same time that's if you have the PCI that has the usb 2.0's and firewire connections (came with your mobo) to then disconnect the case USB 2.0's and connect the USB 2.0's from the PCI blade connection. If it then works fine most likely it would then be the case top panel that's malfunctioning, if not it's most likely the mobo.
 
Last edited:
Dear ndt,
First - If there was some ranking/rating system, I would have voted you 100/100 score, for your help so far till here.

Can you guide how can I fix that usb header stuff, as this is too technical for me..
 
SandKhet said:
Dear ndt,
First - If there was some ranking/rating system, I would have voted you 100/100 score, for your help so far till here.

Can you guide how can I fix that usb header stuff, as this is too technical for me..
Click to expand...

Well I don't know about "fixing" as to trying to find out the cause.

You should have received something like this with your mobo: http://www.distris.de/shop/en/mainb...lech-2x-USB-1x-Firewire-IEEE1394-bracket.html

If you don't have it = no testing.

Unless you have another aftermarket case lying around?
 
Yes I have that exact thing.. I dont have a proper camera atm, but i will post my device photo
(thanks to my mom, who never let me threw away those expensive accessories which came along with EXPENSIVE hardware.
 
SandKhet said:
Yes I have that exact thing.. I dont have a proper camera atm, but i will post my device photo
(thanks to my mom, who never let me threw away those expensive accessories which came along with EXPENSIVE hardware.
Click to expand...

So do you understand what you need to do?

First turn off the computer.

You need to first disconnect the USB 2.0's from on the case on the mobo USB 2.0 header(s) then connect that the USB 2.0 from that instead (the 1394 is not necessary which is firewire and should be labeled "1394" on the plug from that) then turn the computer back on and see if there's a speed difference.

We'll take it from there.
 
Thanks Sir again.
It is 7 AM here, I will take little sleep and do as you instructed above after wakeup and when back from work.
I truly thank you for your help again
will post again. whatever happens

As a last request can you please check this request i made and probably if you can suggest something:> http://hardforum.com/showthread.php?t=1744876

thanks and good nite
 
SandKhet said:
Thanks Sir again.
It is 7 AM here, I will take little sleep and do as you instructed above after wakeup and when back from work.
I truly thank you for your help again
will post again. whatever happens

As a last request can you please check this request i made and probably if you can suggest something:> http://hardforum.com/showthread.php?t=1744876

thanks and good nite
Click to expand...

Yes I figured the time difference as I'm here in New Jersey USA.

That link - there have been solid suggestions that I have nothing to add in there as its already been suggested, so it's all good.

I'll be here. :D

If you have any questions or doubts before doing this please don't hesitate to ask.

Pleasant sleeping! ;)
 
You must log in or register to reply here.
Back
Top