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Connection problems on single laptop

T

TommyT

Weaksauce
Joined
Jan 24, 2002
Messages
92
We have four laptops. ASUS, 2 Dell's and a Gateway. All are within between 6mo and 2yrs old running Win7 Home and all are kept updated. They all run MSE, Malwarbytes, CCleaner, Spybot SD and Super Anti Spyware. MSE of course and Malwarebytes has real time protection and the other two get run a few times a month.

All 4 laptops start up just fine and can get me to the desktop in under a minute. Three of the laptops connect to the router just a couple seconds later and I have internet access. However, my wife's 1yo Gateway takes over a minute to connect to the router. :eek: She's been complaining about this pretty much since we got it a year ago. I've dis and reconnected and repaired the connection noumerous times and it hardly ever finds a problem. Signal strength is excellent and download speed is just as good as the other laptops.

Oh, we use a Netgear N300 router with WPA2. And it doesn't matter how many laptops are on and connected its still the same with her Gateway.

Any suggestions?

Thanks,
Tom
 
is there some gateway software running that "helps" the computer connect to the network? or is this a bone stock windows 7 install (no crap-ware installed from the laptop maker)?
 
NO crapware in background as far as I can tell. I uninstalled most of it right out of the box as I always do. Otherwise stock.
 
Netgear firmware up to date? We've been seeing odd thing with wireless too. are the problematic laptops intel wireless? We've been deploying lenovo t420s's and users are having issues connecting from home where their previous laptop was connecting just fine. You can try laptop bios/drivers (duh) also. You might want to also try the third party wireless manager to see if its any different. We use ipass and i try to avoid it whenever possible but there are times when users at home cannot connect with just windows wireless management and ipass works just fine. Hope this helps. Peace
 
Try temporarily removing encryption from your wireless and see if that speeds up the connection delay. Some (usually older) WiFi NICs have issues with WPA/WPA2 encryption. If that doesn't work try assigning a static IP address to the laptop as it could be a DHCP negotiation problem.

Sounds like a NIC issue to me. In most laptops it can be replaced.
 
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