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Connection acting up. Help please.

C

CANiSLAYu

Supreme [H]ardness
Joined
Mar 13, 2000
Messages
6,667
Hi. I have the SBC Yahoo Pro Package in San Diego, CA. This is the first major problem I've experienced with my connection in going on 3 years now. The downstream is just horrible:

sbcconnection1.jpg


As you can see the upstream is unaffected. Normally the downstream is around 2300 kbps. It's been like this for about a week now. Like I said, it's been working fine for years, but I have verified all the filters and necessary cables are in their proper places. I've power cycled the modem/router/PC numerous times. I've cleared all cookies/cache/history. Same result. The modem is a SpeedStream 5360 and the router is a Belkin High Speed Mode Wireless G Router with Built-In USB Print Server (F5D7231-4P), both wired (PC) and wireless (notebook).

Is there anything I can do beyond having a tech come out to check the line? Thanks in advance for any help.
 
Yep, remove the router from the equation before you call them and verify it is a line problem. Also making sure your router has the latest firmware.
 
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