Computer won't identify drive

[wielandsmith]

Hello,

I'm not a "computer wizard," so please bare with me.

I just bought a new hard drive... and I can't get windows to detect it (at all). I can see it in the BIOS - but when I click "auto detect," the computer locks up. I hear can hear it spin up when the computer starts - though it sounds a little funky... labored and noisy. Then again, maybe this is what the newer drives sound like?

I tried putting it in an external enclosure. When I do this, the device manager can find it under the name "disk drive" but disk manager can't. It's still not operational.

The Drive is Western Digital 1TB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5
http://www.newegg.com/Product/Product.aspx?Item=N82E16822136313

Motherboard and CPU: GA-P35-DS3P Rev 2.1, Intel Core2 Quad CPU Q6600@2.40GHz

Windows XP Pro 32

I really appreciate any help or advice you might have. Thank you.
-Monica

 

[AreEss]

Sounds to me like the drive is defective. I'd exchange it as dead on arrival.

 

[wielandsmith]

You're right. I just tried installing a different one on the system (though same specs) and it works fine. Well, that was easy. Thanks!
-Monica