Computer startup problem...

C

clean_me

Limp Gawd
Joined
Jul 2, 2005
Messages
375
Ok, my friend gave me a call and this is his problem:

So he was using Adobe Premier and it was giving him problems so he reinstalled Premiere. It tells him to reboot so he does. Here's the problem, the CD drive spins sooo loud and scratchy I can hear it over the phone. He then gets the prompt 'Start Windows Normally or enter Safe Mode', so if he selects Normally or Safe Mode the screen then flashes and the computer reboots and the whole thing repeats :confused:

Any ideas?
 
repair the windows installation. it seems like the reinstallation of premier corrupted a driver or system file.
 
it happened to me when i was installing premiur too...*something fishy* since it was after a fresh restore, i just restored the computer again. after that there was no problem.
 
ipam45 said:
it happened to me when i was installing premiur too...*something fishy* since it was after a fresh restore, i just restored the computer again. after that there was no problem.
Click to expand...


No kidding? Damn, he has a video project on there so will that still be okay? Or has Premiere corrupted the disk to the point I should tell him to reformat?
 
No, he will be able to put the drive into another PC and pull the data off if unsuccessfull at getting it to boot.
This problem should be repairable.
 
Chernobyl1 said:
No, he will be able to put the drive into another PC and pull the data off if unsuccessfull at getting it to boot.
This problem should be repairable.
Click to expand...

Agreed. Depending on the size of your friend's video file, he may want to a) hook it up to another PC as a slave/non-boot drive (as Chernobyl1 suggested) and pull the data to a working drive or b) try booting with Barts-PE or something similiar and then pulling the file off to an external hard drive or USB flash drive.

Good luck!

-Ben
 
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