Computer Shuts

D

Dallows

Supreme [H]ardness
Joined
Jun 18, 2004
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so I upgraded my gf's computer with a 6800GT and 1gb of ram. she has a 2.5ghz intel p4 as well. Now all of a sudden after a few days of getting everything setup and working (had some issues with norton so I uninstalled it) it randomly, or seemlingly randomly shuts down. And we can't figure out why. The only thing in the event viewer is about an ip issue, but I don't think that's causing it. She's running windows 2000 as well. I have two initial ideas, one is that it's overheating. the second is that the psu isn't strong enough. I forgot to check it when I did the upgrade. Problem is we don't live in the same state right now so I can't just run over there and fix it. Any ideas you guys have is appreciated. Thanks.

edit. I believe her system is overheating. I had her check the bios and it had a shutdown temp. it was at 90 degrees celsius and 194 F

the volts seem to be good as well. but is there any program that will tell the watts of the powersupply? cause it's not readable without taking out the psu.
 
Well if that temp is right, which night be possible i guess, thats way to hot. but if things worked fine before, and you didnt change anything with the CPU that seems wierd. I would try and go back to the integrated graphics or the old graphics card and see if the problem goes away.

If the CPU is really that hot you probably need to reseat the heatsink, and make sure the use some new thermal compound. It there good airflow in the case? Is the heatsink fan working?

To make sure the memory is good try using memtest. It will check the memory for errors. Just google memtest and you will find it.
 
Check the application AND system logs for errors. Do you see an entry for MINIDUMP? If so, check the minidump file.
 
Your PS looks to have plenty of power for your system. I would test out the memory.
 
I'm afraid to have her stepfather try and take out the video card to see what happens when we go back to onboard vid. I'll have her run a memtest to see if that helps. I just figured it would be heat because it was showing a shutdown temp of 190F which seems pretty hot. Even with the side off it still got too hot and shut down.
 
Have her go into system properties to shut down automatic restart, then get the bsod and research teh error.
 
Dallows said:
k, so ram memtest annnnnd there was like 100+ errors.

/GG
Click to expand...

OK well then you have some bad RAM. I'm not real up to speed on the Intel MBs but try to tak out one stick and then run memtest with only one stick in the first memory slot. If it fails take it out and try memtest on the other one. :)

Edit: Technically i guess it could be the MB, I think if you are having MB probelms you can still get memtest errors. Try testing the RAM individuallyfirst though.
 
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