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Computer problem

S

SL4Y3R

n00b
Joined
Oct 12, 2003
Messages
47
Today when I got home I noticed that my computer was off, but the power light was still on. I tried to turn it off and turn it back on, but it wouldn't come back on. I've had this problem before and I thought that maybe the power supply went dead.
Considering that it was a new power supply I didn't think that it died. So I tested it out in another computer and found that it worked fine. Then I began to investigate what the problem might be. I tried to take the heatsink off the CPU, but it wasn't coming off, I had the clips undone and all. I ended up accidentally pulling the whole CPU out of the socket ( that can't be good :( ) I'm scared right now as of what to do, I don't want to further increase damage. I can't get the CPU off of the heatsink, It is stuck on there (Its connected by a thermal pad). I've never replaced a CPU before so I don't know if this is suppose to be like that.

My Computer:

Athlon 64 3400+ (Stock)
Chaintech VNF3-250
512mb Kingston PC2700 RAM ( from old computer, waiting to order new)
Radeon 9800 Pro

Thanks for any help.
 
Ok
Your CPU should be ok as long as there is no damage to the pins. What you are describing has happened to several people before and I don't remember any of them losing their CPUs as a result.

use a hair dryer to heat the HS and the CPU to get the thermal pad to release so you can pull them apart. Clean both sides completely with isopropyl alcohol and then put a thin layer of Arctic Silver 5 (or something similar) when you remount your HS to your CPU on the MB.

As for your original problem... It sounds like your computer was going into hibernation mode and not coming back out. Once you get back into windows, turn off hibernation (usually on by default) and see if the problem persists.

Also, check your event viewer to see if there are any entries in there that could explain the behavior of the computer.

Good luck
 
A lot of systems have trouble coming out of hibernation mode, so you aren't alone. Check the bottom of the CPU to check your pins, and go from there (doing what blackrino9 said).
 
Thanks guys I'll definitely give that a try.

Would this problem happen to be a problem with A64's and SP2?
 
Don't know, SP2 is too new to say what will and won't happen with it.

What I can say is hibernation mode is a piece of shit that rarely works properly. You're better off without it anyway. If I had to place money on something, I would say that this is the culprit.
 
SL4Y3R said:
Thanks guys I'll definitely give that a try.

Would this problem happen to be a problem with A64's and SP2?
Click to expand...

It's more a motherboard problem than a processor problem, so it depends on what mobo you have.
 
Hibernation works for me, but suspend works like shit.
 
I replaced the heatsink's thermalpad with some thermal compound that came with my motherboard. I tried to start up and the CPU fan spinned for about 1/2 a second, then shut off, that was all that I saw (Didn't have other fans hooked up, and didn't look at the PSU fans). So does this sound like a CPU or motherboard problem? Because the PSU worked fine in another computer.
 
I've just dealt with a problem like this last night. In my case, it was the motherboard. I took out all the parts from the motherboard, and put it to a different PSU, and manually used a screwdriver to power it up, it would power up for a second, then turn off. I even reset the BIOS, and even popped out the BIOS battery and reversed it in, usually this resets the BIOS on certain old, crappy motherboards. Anyways still no go, so I believe it could be your motherboard, but my situation may not be similar to yours.
 
I think I'm gonna RMA the motherboard, do you think that I should replace it with another motherboard? If so can someone recommend me a better S754 board?

Thanks for the help.

EDIT:
If the CPU is not hooked up to the motherboard would the Power LED still be on, and hte computer be on if the power is turned on? I just want to make sure that It's not the processor that is faulty.
 
I think so, even without a CPU I'm sure the motherboard would still turn on, at least I've done with with some older hardware...
 
OMFG I am so pissed off right now.

In attempt to pack everything up for the RMA, I run into trouble again removing the CPU. I follow the directions stated in AMD's manual, by twisting the CPU and gently trying to pull up. After about 10mins with no luck, I give a little more force and up comes the CPU with the heatsink. Along with 5-8 bent/broken pins!
WTF is up with this? I do everything they say and I end up damaging a $300 CPU. I hope that they will let me return it (Newegg would be god if they did), because I think that I shouldn't have to pay for a new processor, considering I did everything that they said. Would this kind of damage be under the warranty?

God I'm so pissed right now I can't even think straight.

Thanks for any help
 
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