Computer not starting up properly

M

mokkapoop

[H]ard|Gawd
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Jun 6, 2005
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My cousin called and asked me if I knew what was wrong. He said his computer starts up, gets to bootup, then shuts off. This computer is used and he bought it from a friend. Any ideas?
 
Going on no information, I'd say that it's probably a PSU or heat issue. Ask him to remount the hsf on the processor with some fresh new thermal paste (clean off the old with 70%+ rubbing alcohol and a lint-free cloth), and try to start it up. As for the PSU, he needs to either buy a temporary one he knows he can return or just find one he can borrow to test.
 
Tell him to open up the case and clean out all of the dust bunnies and sludge built up around the fans. Then slowly check that ALL of his connections are good.

If that dosen't work, tell him to get a refund. How much did he pay? What are the specs of the PC?
 
Do both above and check the mainboard for signs of failing components, especially the capacitors.
 
quadnad said:
Ask him to remount the hsf on the processor with some fresh new thermal paste (clean off the old with 70%+ rubbing alcohol and a lint-free cloth), and try to start it up.
Click to expand...

If he feels that this is over his head (and you feel uncomfortable explaining it to him) then skip this step for now. You could do more damage than good if done incorrectly. Start small and work your way up.
 
upriverpaddler said:
If he feels that this is over his head (and you feel uncomfortable explaining it to him) then skip this step for now. You could do more damage than good if done incorrectly. Start small and work your way up.
Click to expand...

I assumed that he wouldn't do it if he weren't comfortable. The PSU would be the first step.
 
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