- Joined
- Jun 30, 2008
- Messages
- 4,859
Specs:
Manufacturer: Lenovo
Model: Y430
CPU: Intel T5800
Memory: 3GB DDR2
Hdd: 250GB SATA (Western Digital)
OS: Windows XP
So my mother is having a problem with her laptop. Every time she try to log into Windows XP the computer would immediately restart. There is no BSOD or what-so-ever. I try booting into safe mode to both my mother's account and windows XP administration account but same result however a message would pop up saying "user profile could not be located" or something along the lines like that.
I have ran memtest86+ and ran Western Digital hdd test and no errors reported.
I ran PC doctor and check and test the CPU and motherboard and everything passes with flying colors.
I have pull the hard-drive out and plug it into my desktop and scan for virus and such but the hard-drive came out pretty clean. I used Symantec anti-virus, est nod32, and avg.
Even when sitting at the log-in screen for 1 min the laptop will suddenly reboot.
Anyone else got any idea before I reformat?
Manufacturer: Lenovo
Model: Y430
CPU: Intel T5800
Memory: 3GB DDR2
Hdd: 250GB SATA (Western Digital)
OS: Windows XP
So my mother is having a problem with her laptop. Every time she try to log into Windows XP the computer would immediately restart. There is no BSOD or what-so-ever. I try booting into safe mode to both my mother's account and windows XP administration account but same result however a message would pop up saying "user profile could not be located" or something along the lines like that.
I have ran memtest86+ and ran Western Digital hdd test and no errors reported.
I ran PC doctor and check and test the CPU and motherboard and everything passes with flying colors.
I have pull the hard-drive out and plug it into my desktop and scan for virus and such but the hard-drive came out pretty clean. I used Symantec anti-virus, est nod32, and avg.
Even when sitting at the log-in screen for 1 min the laptop will suddenly reboot.
Anyone else got any idea before I reformat?