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RagingSamster
2[H]4U
- Joined
- Jun 6, 2003
- Messages
- 3,100
Being a tech employee of a rather large corporation, I am oftimes amazed at what bonehead moves supposedly high-tech companies pull with their customers. Case in point, I received an email about comcast doing an upgrade this weekend. Down the left hand side of the HTML email was a long black bar with a hyperlink affixed to the test line "To verify Comcast sent this message, click here"
the moral here
You can give a man a fish and he will eat for a day, teach a man to phish and you'll ruin his credit for life
Even though they screwed the pooch by NOT attaching the url to the text (me points and snickers) this practice of encouraging people to click links in email is teaching people the exact opposite of what they should be doing.
Anywhoo, the tech in the chat said that this upgrade - referred to as "bedrock" - is in preparation for boosting speeds for the normal household accounts to 384K/4M (no price increase) I replied back an approving affirmation of relatively mediocre excitement, and then she dropped the bomb, for an additional $10.00 per month you can crank that baby to 768k/5M. I then whipped out a "w00t" and asked if she could process my order there on the spot. Alas my solicitation was denied. She said call 1-888-COMCAST for sales information.
I called the number and talked to "Nick" - think of the bartender "Nick" from It's a Wonderful Life - he sounded just like that (I half way expected him to say "And that's another thing, where do you get off calling me Nick?"). He confirmed that there was to be an upgrade and speed was to be increased but he had no hard dates( 1st qtr - 2nd qtr was all he would say) And I could not put in an auto-order to immediately bump me when it came available. So I'll just keep checking my 'bonehead' emails more closely.
the moral here
You can give a man a fish and he will eat for a day, teach a man to phish and you'll ruin his credit for life
Even though they screwed the pooch by NOT attaching the url to the text (me points and snickers) this practice of encouraging people to click links in email is teaching people the exact opposite of what they should be doing.
Anywhoo, the tech in the chat said that this upgrade - referred to as "bedrock" - is in preparation for boosting speeds for the normal household accounts to 384K/4M (no price increase) I replied back an approving affirmation of relatively mediocre excitement, and then she dropped the bomb, for an additional $10.00 per month you can crank that baby to 768k/5M. I then whipped out a "w00t" and asked if she could process my order there on the spot. Alas my solicitation was denied. She said call 1-888-COMCAST for sales information.
I called the number and talked to "Nick" - think of the bartender "Nick" from It's a Wonderful Life - he sounded just like that (I half way expected him to say "And that's another thing, where do you get off calling me Nick?"). He confirmed that there was to be an upgrade and speed was to be increased but he had no hard dates( 1st qtr - 2nd qtr was all he would say) And I could not put in an auto-order to immediately bump me when it came available. So I'll just keep checking my 'bonehead' emails more closely.
