My Western Digital Passport has been making a lot of clicking noise and it has trouble being recognized by the computer. Can i request an RMA even thought it did not fail yet? I don't want to lose all my data and i rather RMA it now before it fail when it's out of warranty
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Clickin noise
- Thread starter dutnguye
- Start date
jay2472000
Gawd
- Joined
- Oct 6, 2008
- Messages
- 590
Usually, from my experience the manufacturer (in your case WD) will have some diagnostic tools you can download. If it fails them, they should RMA it no porb. So, my reccomendation is check for diagnostic tools/programs on WD site. Run them, see what they say. Then call WD warranty number. It should fail the diagnostic, therefore even though it hasnt totally failed, you can still RMA it.
drescherjm
[H]F Junkie
- Joined
- Nov 19, 2008
- Messages
- 14,933
I assume you have a second disk to copy you data to or you are doing an advance RMA?
I say this because you will not get your current disk back. And the disk they send you will not have your data on it.
I say this because you will not get your current disk back. And the disk they send you will not have your data on it.