CD Burner and CD Drive not working

D

dario1977

n00b
Joined
Jan 20, 2005
Messages
57
I have also a Dell Dimension 4500 about three years old. Once a month I back up some files using my CD Burner, formating so I can use the drag and drop feature. Suddenly both my CD burner drive and my CD Rom Drive stopped working. When I drag files onto a CD I get an message saying the "Files ready to be written to the CD". When I try to write to the CD it says the disk is full (it is not) or there is no disk in the drive.

When I insert a disk in the CD Rom drive it cannot read it. When I look at the disk from Explorer I cannot see any files. However, when I use Norton and scan the drive, suddenly I can see the files on the disk. Opening the drive and closing it again and I have the same problem...cannot see the files on the disk.

Anybody out there that can help? Do I need a new CD burner and CD drive?
 
I removed the devices, restarted the PC, however, it did not help. I have the same problem as before. do you have any suggestions?
 
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