• Some users have recently had their accounts hijacked. It seems that the now defunct EVGA forums might have compromised your password there and seems many are using the same PW here. We would suggest you UPDATE YOUR PASSWORD and TURN ON 2FA for your account here to further secure it. None of the compromised accounts had 2FA turned on.
    Once you have enabled 2FA, your account will be updated soon to show a badge, letting other members know that you use 2FA to protect your account. This should be beneficial for everyone that uses FSFT.

Caution: do not buy a HIS card

G

geoffpurdy

n00b
Joined
Sep 14, 2004
Messages
22
I've been having intermittent artifact problems on my PC forever, I have finally concluded that it was in fact my graphics card, most likely a problem with the ram on it. So I went onto the HIS website (my card is a 9800pro Iceq 128mb) to try and send a technical support request, it asked for my serial number i typed it in, and it tells me I have a bad serial number. Now perhaps that was the wrong number, and so i pulled the card out, and wrote down every number on the card double and triple checking each one to be sure I had it right, put the card back in, went back to the website and tried every each and all of those numbers none of them worked. I did not buy my card on the black market or anything like that, I got it off newegg.com which interestingly enough no longer offers the Iceq cards.
After realizing i was getting no where in the technical support section I sent a general request explaining my situation, and requesting to be contacted via email. This was months ago, I have since sent 3 other general requests with NO reply.

This was mostly meant as a rant and caution, but if anyone has any suggestions I am most definitely open to them.
 
i bought the same card, and love it(its in my second rig), first one i got was bad, but had no truble getting a replacement
 
You said you contacted HIS to no avail, right? What did Newegg have to say about it?
 
You must log in or register to reply here.
Back
Top