Cannot get bluetooth to work...

socosurf4

n00b
Joined
Oct 24, 2006
Messages
3
I just bought a Bluetooth keyboard and mouse from dell. It came with a bluetooth dongle.

I went about installing it and notice that in the installation, when you get to the part where it says 'no blue tooth devices detected' it then says to put the dongle in, i put it in, and the message stays up, it never notices the bluetooth is plugged in.

its not that the computer doesnt notice it, because when you plug it in, it recognizes a new peice of hardware and then it says successfully installed, but the driver installation still says it is not detected. I end up chosing continue install without device.

i researched this topic greatly.

i deleted all of files in the folder that started in 'BTH' so that it wasnt using the default windows drivers by accident. i also uninstalled everything and then attempted to reinstall and still the computer does not recognize a bluetooth device installed...

so now i ask you guys, what is there i can possibly do to get this computer to let me use bluetooth.

i am running on a windows xp pro sp2 operating system.

thanks everyone...
 
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