Can not open DVD Tray

T

TheLostOne

n00b
Joined
Apr 11, 2008
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55
Hello

I hope this is the right section to post this problem.
I have two DVD Drives, one LiteOn IDE Drive and the other ASUS DRW-20B1ST SATA II DVD RW drive. The trouble is I can not open the tray of the ASUS DVD drive. I can see this drive in My Computer but can not open it. After turning off the PC I can open it manually, using the pin supplied by the manufacturer, but not while the PC is on using either the DVD Drive button or using the "Eject" option.

I use Win XP Pro SP3

Please help me out. :(

Thank you.
 
Sounds like a faulty drive to me. You can try updating the firmware if you want. While in the BIOS, can you open and close it with the button? If so, then its a software issue.
 
Nope I can not open it even when I am in the BIOS.

Though there is one piece of info- I have just changed my PSU. Can insufficient Power cause this? the present PSU is 500W and I have 3 HDDs, 3x1GB RAM modules (DDR2 667MHz), two DVD drives (including the troubled one), one FDD and 2 Fans (one Processor Fan and other 80mm cabinet Fan).
 
You have more than enough power, assuming you're not running some insane CPU/Mobo. Try the drive in another system if possible, or by itself: use the paperclip trick on the PSU and plug in only the optical drive to see if it works -- if so, something in your system is hindering it like the controller or data cable. if not, then the drive's motor for the door is shot. RMA it if its still under warranty.
 
enginurd said:
You have more than enough power, assuming you're not running some insane CPU/Mobo. Try the drive in another system if possible, or by itself: use the paperclip trick on the PSU and plug in only the optical drive to see if it works -- if so, something in your system is hindering it like the controller or data cable. if not, then the drive's motor for the door is shot. RMA it if its still under warranty.
Click to expand...

Thanks for the response

I am running ASUS P5B-VM and E4300. Though the PSU is of rather lowly brand, Frontech (as I was made believe by many)...

I tried another PSU but I could not open it. I tried the Pin supplied with the drive and the Drive bay is opening. But last time I found that even the BIOS was not recognizing the Drive anymore. I plugged one of my HDDs to that SATA port using the same cable as of the writer, and it was promptly recognized by the BIOS. :(

It is still under warranty and I shall take it for RMA tomorrow, hope I'll get a replacement. :rolleyes: but I must say that ASUS writers are seemingly horrible in quality. I have BenQ and LG (in my sister's PC) and both are more than 3yrs old, but never created any problem.
 
I had a LiteOn IDE DVD-RW Drive do that. It was out of warranty so it went on the junk pile. The LiteOn IDE DVD reader I bought at the same time is still going though.
 
I just had a LiteOn BD drive do this... It had almost no use on it (sat in a box for about 6 months, but it was still in warranty when it failed. I'm still waiting for my replacement.
 
I have a couple Asus drives, none have failed on me yet. Lite-Ons, I had a couple fail, but I had about twice the amount of Lite-Ons than Asus drives. :p
 
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