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Cable Internet Question

S

serge91088

n00b
Joined
Jun 13, 2004
Messages
33
First off, I am not sure if this is in the correct forum so any of the mods feel free to move this.

My family and I have recently moved from the Chicagoland area to central London. My mom's company provides us with an up-to-2mb ADSL connection but we are only getting 512kb. I would assume this is because our phone line (for some reason) is not compatible with a faster internet connection. Could there be another reason the internet is performing so slowly. Is there anything I could do.
Because we have multiple computers in the house, it is likely that we will have up to 4 or 5 computers simultaneously online. This would, with our current connection speed, create an extremely slow connection. My sister and I, who both have jobs, have been thinking about purchasing a cable connection and splitting it between us. We were looking at a 1mb connection. Before we sign up for a plan, though, we wanted to make sure that we wouldn't encounter the same problem we faced with the DSL (our cable line would not allow speeds of 1mb and we'd be limited to 512kb even though we would be paying for 1mb). Is there any way I could check whether my cable line would support a 1mb connection.
If any of you could help me out I would greatly appreciate it. I am a heavy gamer and downloader and do not look forward to this possibility of a much slower internet connection. Thanks in advance for all your help!
 
An ADSL modem functions similar to a regular dial-up modem in the aspect that when initiating the handshake, the server and client negotiate throughput rates, and these rates become the max throughput rates that are allowed during the duration of the session. With ADSL, there are a multitude of separate carrier frequencies, and during the training stage, the client and server negotiate how many symbol bits are used for each one. Frequencies that are more noisy are scaled back (or not used at all) while cleaner frequencies are able to transmit larger data symbols.

Therefore, getting only 512 kbps out of it could be a result of a noisy line. ADSL only runs out to 18kft, with the line quality degrading severely at those last few kilofeet. So if you're that far from the CO, that could be the cause. Is your ADSL the type that requires filters on your phones?

Have you tried contacting your ISP/phone company technical support? Usually they can do a noise test on your line and help you troubleshoot it.

One other clarification: how did you determine the 512 kbps number? Was this reported by your ADSL modem stats, or is this the result of a bandwidth speed test?
 
i did a bandwidth speed test using a number of different web sties and apps. thanks for the tip and i will definetely contact my isp asap
 
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