Buy.com dead pixel policy...

tdawgbass

n00b
Joined
Dec 9, 2008
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Considering getting an Samsung T260HD LCD from Buy.com and am wondering if anyone knows what their dead pixel policy is. I cannot find it on their site anywhere. :confused:
 
I'm not sure, but what I can tell you is that they only allow any returns within 14 days of the date that the item *leaves* their warehouse. . . and I've not read the best reviews of their customer service.

I just purchased a monitor from them that does in fact have a few dead pixels in the top left corner, but I decided that I didn't want to deal with getting an RMA from them, and even if I got an RMA have to pay return shipping, wait, get another and perhaps have them in a worse location. . . I bought from them since I had a 30% off coupon to use.
 
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