Building for the first time

Thanks Red_Star :)

One thing that I forgot to mention was that apparently, one of the screws that I used to mount the motherboard is stuck in the case, because that type of screw was not compatible with the case mounting panel holes. They showed it to me and it is occupying the very top left hole. They said something about how they couldn't get it out but they could still mount a motherboard inside, it just won't be screwed in to where the stuck screw is at. Will this not affect my motherboard in a bad way? After throwing a lot of money into this thing (including repair work and professional rebuilding), I don't want to deal with any more issues :/
 
There's screws and mobo standoffs. Is the screw stuck into the case? or is the screw stuck into the standoff? or is the standoff stuck into the case?
 
Good question. I am not 100% sure, but I am guessing that its the standoff thats stuck into the case. However they did mention the word screw to me, but they probably meant the standoff.
 
  • If the screw is stuck in the standoff (and consequently still attached to the mobo), simply remove the standoff and replace it with a spare. Use two sets of pliers to remove the screw from the standoff before sending the board in for an RMA.
  • If the screw is stuck in the case, this may still short out your board if they don't remove the screw. Use pliers to remove the screw. Replace with a standoff if possible.
  • If the standoff is stuck in the case, and the standoff is ruined (from the bad screw), then replace it.
One way or another, they should be able to get a new standoff in that top left mounting hole, unless that hole in the case itself is ruined.
 
enginurd said:
[*]If the screw is stuck in the case, this may still short out your board if they don't remove the screw. Use pliers to remove the screw. Replace with a standoff if possible.
Click to expand...

This is what I was worried about, thanks. When I get my replacement motherboard in, I'll go back to the shop and talk to them about what you just said. This is why I love this forum. Thanks again :)
 
If there was a screw screwed directly into the back of your case, it means it was touching the board and shorting it. I am surprised that a professional didnt realize that sooner. I think your best bet is to take your system back and do it yourself. I just doubt the ability of someone who couldnt figure out why a computer didnt work with a screw in the back of the case...
 
Red_Star:

Thanks for the suggestion. However, I am starting to think that the motherboard was bad from the very beginning. Here is my story:

I sent my faulty motherboard back to the retailer last week, and I've been trying to get them to e-mail me back but they have not been responsive at all. They don't answer their phone, and they don't bother with replying to any of my e-mails. This is a little frustrating, and so I decided to do a little research. It turns out that the place has an extremely bad reputation. I saw nothing but complaints from their past customers. But here is the shocking part: Many of the complaints was about being sent a bad motherboard and trying to return it. Everyone complained about the lack of communication, and how they don't even bother with sending you back the bad motherboard because its...well, broken. If you push them by constantly complaining, they do return the motherboard back to you with an excuse, and that excuse is that they could not fix it, or that the warranty was already expired, or that they don't fix anything thats imported overseas... obviously all just BS excuses that they make. I am starting to wonder if they are just reselling bad mobos to make money, and keeping any of the returns that they can. In any case, I'll have to bite the bullet on this one and cut my losses. I'll have to just buy another Asus P6T, but this time at a reputable shop.
 
That could be the case. My only suggestion is to go online to a decent shop and try to get one there. Different people have different preferences, but I love newegg for this kind of thing. The prices are fair, and the customer service is out of this world. I had a bad motherboard shipped DOA, and they replaced it within 3 days. (shipped from california, I live in Ohio..) Their staff was helpful and friendly...

If that isnt an option, try to find a local shop. Its harder to ignore you when your standing at the counter!
 
So I finally got my new computer and it looks like everything is running okay. I overclocked the CPU to 3.8 ghz and it seems to be running stable so far. I'll still have to run a few more stress tests though. As for temps, I am seeing high 30s low 40s on idle, and mid to high 80s at 100% load. This is of course by using centigrade as the measurement. I also played around with overclocking the GTX 295 a little bit. Just raised the core and memory a few points (25 for core, 5 for memory). I should be able to overclock it a bit more but I'll do that later. I'll also try to get some pics soon. Thanks for the help guys :)
 
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