Bluetooth mouse issue

M

MaKaVe|i

Limp Gawd
Joined
Mar 17, 2002
Messages
384
So I recently purchased a new HP DV5Z laptop and everything was working fine. Then I installed a Microsoft bluetooth mouse 5000 and it installed fine and is working. However whenever I first power on the laptop it will come up with an error message "HID data has stopped working" then it says that windows is searching for a solution and it does not find one and another box comes up to the close the program. I have found that the error also pops up whenever I insert a disc into the dvd-rw drive. So the mouse works fine but this annoying error keeps popping up and I am wandering how to get rid of it?

I am running Windows Vista Home Premium (64bit).
 
Maybe go to Microsoft website and search for a vista 64bit driver?

Wish I could be more of help.
 
Update:

I have done a clean Vista install and applied the SP1 update and I am still getting the "HID data has stopped working" error message. Any ideas?
 
I have the microsoft bluetooth mouse on my tablet. Other then not workign for a few seconds after waking up the system it runs fine. Maybe its your bluetooth manager? Did it come with the computer?
 
Elf_Boy said:
I have the microsoft bluetooth mouse on my tablet. Other then not workign for a few seconds after waking up the system it runs fine. Maybe its your bluetooth manager? Did it come with the computer?
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My mouse works fine but it is very annoying when the error pops up everytime I start the computer or put a cd in the cd drive
 
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