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Bleh, Raptor problems... Help.

RS3RS

[H]F Junkie
Joined
Dec 10, 2003
Messages
8,197
I keep having problem after problem, not sure if the drive is bad or not, so would appreciate a little help.

I ordered a 74 GB Raptor from newegg for the computer in my signature, which was running from my 120GB seagate (IDE). I hook up the Raptor to the SATA header on my motherboard, and leave the Seagate alone. Then I pop in my XP Pro CD (slipstreamed with SP2, used it many times before with zero problems), and try to install Windows.

At first, there's no problems, it formats and copies the installation files to the hard drive and everything just fine, but when it goes to the screen where it starts installing components and everything, it starts acting strange... Sadly, I don't remember the exact screens, but it starts saying really weird stuff, like "couldn't install device DRIVER" and "couldn't install device CD-ROM" or something, and reboots. It then goes through the process over-and-over.

I thought it might have something to do with the CD, so I try it again with other CD drive, and used my other XP install disk. Same thing.

So I just boot into XP with the Seagate, and using Norton Ghost 9, I ghost my Seagate drive to the Raptor. Then I shut down, unplugged the Seagate to make sure I was booting from the Raptor, and booted back up. Everything seems to go fine, but when it gets to the blueish screen on bootup with the "Windows XP" logo (right before it goes to the desktop), it just sits there, for like 2 minutes straight. Then it finally starts to load the desktop, but then stops for like another minute or two before Exporer finishes loading.

It does this every time I reboot, but once it's up, it seems to be fine. I can't get my Seagate to work with it either, though. I even deleted the partition on the Seagate so that it can't try to boot from it, then hooked it up, and it says whatever that screen is that says something along the lines of:

"INVALID SYSTEM DISK REPLACE AND PRESS ANY KEY TO CONTINUE". or whatever that screen is.

I've run both the quick and long versions of Western Digital data lifeguard diagnostics, and the Raptor passed with flying colors.

Basically, should I RMA it? Or does the Raptor seem to not be the problem?

I've never used an SATA drive before, so it might just be stupid "user error" on some part, or perhaps a bad SATA channel on my motherboard? I've tried both the "SATA 1" and "SATA 2" headers with the same results.

Thanks guys... :(


edit: Oh yeah, forgot to mention something. At first, even after I ghosted it, I couldn't get my Raptor to boot. I did a "repair" install through the XP CD and then it worked (sort of, see the orig. post about hanging up on boot up and general acting weirdness).
 
Sounds like an issue with your SATA controller, or perhaps even more insidious causes like power supply issues
 
Is there a SATA driver you need to put on a floppy so you can press F6 when Windows asks if you need to install additional drivers (in the blue screen portion of the setup)? This is something you probably need to do during the Windows installation.
 
If he needed an F6 disk, he would have gotten one of two STOP errors: Missing_Or_Inaccessible_Boot_Device or Unmountable_Boot_Volume

This seems like a case of the drive not being able to get a good recalibration as it attempts to read off the disk. This could be caused by power supply, shipping, or a drive that was defective from the factory. Grab WD's diagnostics, run the diagnostic tests, post what brand of power supply you have, how much current it delivers on +12, and everything in the system attached to it.
 
DougLite said:
If he needed an F6 disk, he would have gotten one of two STOP errors: Missing_Or_Inaccessible_Boot_Device or Unmountable_Boot_Volume

This seems like a case of the drive not being able to get a good recalibration as it attempts to read off the disk. This could be caused by power supply, shipping, or a drive that was defective from the factory. Grab WD's diagnostics, run the diagnostic tests, post what brand of power supply you have, how much current it delivers on +12, and everything in the system attached to it.

I ran the diagnostics from WD's site, and the drive passed with no problems. My system specs are in my sig, except for power supply, which is a Fortron/Sorce 300. The power supply has been rock solid so far, but it IS only a 300 watt supply, so that might just be the problem.

I'm not at the house at the moment, but when I get back, I'll hook up another supply for the drives or something and see if I can get it to work (or blow something up in the process). Multimeter is broke or I would get a reading off of the 12v+ lines...

Thanks for the help so far guys.
 
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