Ok, I have a Windows 7 machine with a virus on it. It seems the virus puts a blank screen overlay, just after the windows boot screen. I cannot get past it.
I have tried both Kaspersky Rescue Disk 10, and Bitdefender Rescue Disk. Both removed approximately 100 trojans, and a half dozen adware.
However, the blank screen with mouse prevails. Therefore, I cannot do anything to remove the virus when the OS is booted. The ctrl-alt-del to get to the task manager does not work either. Still just the blank screen, with a mouse arrow (you can move it around and click all over the place, but it does nothing...)
Does anyone know how to remove this virus?
I have tried both Kaspersky Rescue Disk 10, and Bitdefender Rescue Disk. Both removed approximately 100 trojans, and a half dozen adware.
However, the blank screen with mouse prevails. Therefore, I cannot do anything to remove the virus when the OS is booted. The ctrl-alt-del to get to the task manager does not work either. Still just the blank screen, with a mouse arrow (you can move it around and click all over the place, but it does nothing...)
Does anyone know how to remove this virus?