BlackBerry Network Down Again Today

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It would seem that the BlackBerry network is is down again, the second time in as many weeks and the third time this year. If you are a BlackBerry owner, you have our sympathies.

Users of the BlackBerry outage newsgroup began reporting problems at around 6 a.m. on the East Coast of the U.S. related to scheduled maintenance on Research In Motion’s network. The issue appeared to get progressively worse, initially affecting about half of users in the Americas but eventually affecting all users, according to users of the newsgroup.
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I'm not really sure what the hell they are talking about. My entire company 55+ people use blackberries and we saw no outages (we have offices from East to West). Was it specific to Enterprise servers? if so specify that next time rather then saying the entire network was down...
 
OK, ill admit. I am out of the loop here. So someone please fill me in.

How the hell does the "BlackBerry Network" "go down"? The phones are run by the carrier they are registered to are they not? There are BB phones on Cingular, Verizon, T-Mobile, ect are they not? So how do you get a cross network outage on a single line of devices?
 
V3|!UM said:
I'm not really sure what the hell they are talking about. My entire company 55+ people use blackberries and we saw no outages (we have offices from East to West). Was it specific to Enterprise servers? if so specify that next time rather then saying the entire network was down...
Click to expand...

Yeah, ours were fine as well. Last week though.....
RIM needs to quit screwing up. On top of the broken firmware on 8130's, this is getting ridiculous.
 
necrosis said:
OK, ill admit. I am out of the loop here. So someone please fill me in.

How the hell does the "BlackBerry Network" "go down"? The phones are run by the carrier they are registered to are they not? There are BB phones on Cingular, Verizon, T-Mobile, ect are they not? So how do you get a cross network outage on a single line of devices?
Click to expand...

The outage was with the service that RIM has that allows BlackBerry users to check their Email. Our Exchange server connects to the RIM servers, that in turn give my users access to email.

I believe that is a crude explanation of how it works. Phone service works, email didn't.
 
all blackberry devices transmit their data through RIM's servers, regardless of what voice carrier you are on.
this outage only affected BIS (Blackberry Internet Service) users (your carrier would tell you this, or RIM would, if you called them up)
anyone that gets their email through an Exchange server via the Blackberry Enterprise Software was totally unaffected (this accounts for probably 95% of all users, whom are moslty corporate)
any joe-shmoe who buys a blackberry and doesnt have that software at work though connects through BIS. like your gmail account, or yahoo or whatever.
 
RIM was making big strides in the consumer sector. It's Crackberry but the delays on personal plans lately is a joke, the 5min checker on WM phones has been better than my BIS BB. Wonder if this will have people fleeing back to their flips/sidekicks/WMs.
 
Sounds really stupid to have it go through their network. Why don't the devices just go right to the POP servers that the user specifies?
 
How do they manage this? Fire that development/testing team.
 
I haven't had a problem with my blackberry in ages. Maybe its only for people who dont have their own Bez servers.
 
Don't worry BB users, you will get an E-mail explaining... oh sorry... bad joke...
 
The only thing that was down was the consumer side of things. It's called the Blackberry Internet Service (BIS). SRP was NOT down (previous outtage), which means if you're on a BES you weren't affected.
 
necrosis said:
Sounds really stupid to have it go through their network. Why don't the devices just go right to the POP servers that the user specifies?
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Because pop is not a push email system. For the push mail to work right you need a different setup. This can also save battery life as the phone is not trying to log into a few pop servers every few minutes.

Yea like have the blackberries I support are on BES and we have not been seeing issues. The people using email forwards to the bis email have yet to complain.
 
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