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BIOS doesn't detect SSD - Help please

D

Dead Cell

n00b
Joined
Jul 19, 2013
Messages
17
Guys

I've built my new system (please see specs below) and having difficulty installing Windows 7 on my Kingston SSDNow V Series SNV425-S2 (64GB).

The BIOS doesn't always detect the SSD and when it does, it allows me to actually install Windows 7, reboot and then finishes install and gets to the Desktop. But if I restart or shutdown, it starts to boot in to Windows before a BSOD and then immediately enters the BIOS.

The SSD is then not detected in the BIOS. If I play around with the settings or change SATA port then sometimes it does show up, if I then try to boot in to it, I get the following:

The current BIOS setting do not fully support the boot device.
Click OK to enter the BIOS Setup.
then in yellow text:
Go to Advanced>Boot>CSM Parameters and adjust the CSM (Compatibility Support Module) settings to enable the boot device.

My Asus Mobo is quite new and has this shitty UEFI BIOS which looks nice but just too complicated.

I have modified the CSM Parameters to every setting combination possible without any luck.

I connected the SSD back in to my old system and it installs Windows without any issues!

I connected a 3.5 hard drive to my new system and again it installs Windows 7 without any issues and is stable after many reboots and shutdowns and is always detected in the BIOS but not the case for the SSD which is nowhere to be seen 90% of the time.

Set sata to AHCI, IDE, IDE Legacy and played with every setting combo I can think of to no avail.

Searched for a BIOS update but the version I have is still the latest and only one.

Tried to update the firmware on the SSD (it's about 3 years old now I think), but the firmware updater doesn't recognise the drive the few times I was able to actually get the SSD detected in the BIOS. The SSD firmware needs to be burnt to CD and then done post boot so that as you can imagine was a lot of fun.

I'm wishing I went for the Gigabyte mobo now but then again whose to say I wouldn't have the same issue.

The next step is to go out and buy a brand new SSD and test since mine is so out of date but thought I'd share my frustration here with you just in case someone has a solution of some sort.

Googled this issue to death and whilst there are quite a few users out there with similar issues but not exactly the same as mine.

Do you think testing with a new SSD is a good way to go?

I'm half tempted to buy another motherboard but this one already cost me £145 and so would like to make good use of it! :(

I've only built 4 systems and never had any issues but this has really knocked the wind out of me! :mad:

EDIT: The SSD SNV425-S2 doesnt have any firmware updates! See here.
I was actually trying to install this firmware which explains why it didn't work.

Thanks

- FT-03 Mini
- Asus Z87I-Pro S 1150 Mini iTX Motherboard
- Intel Core i5 4670K
- 8GB (2x4GB) Corsair DDR3 Vengeance Low Profile Cerulean Blue
 
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I would try with a mechanical hd, if it works then I would go with another ssd. Maybe check around google and see if anyone else is having the same problem with particular ssd.
 
Chaps I've tried with a mechanical and it's currently installing 122 Windows updates (just for the sake of it, call it a stability test), so no problems with mechanical hdd's.

I'm hoping it is the ssd in which case it'll be an easy solution rather than trying to get support from Asus or anyone else.


Community support for this motherboard is non existent!

Have reserved a Samsung 120GB Sata 6 at pcworld which I'm collecting tomorrow.

Still very annoyed as the ssd works absolutely fine on my Asus P5KPL-AM motherboard.

Will update later.

Cheers chaps.
 
It's hard to believe that an SSD brand isn't compatible with a MoBo. I would replace the SATA wire, plug it into another socket, reset the MoBo settings and give it another try. Aside from that, maybe check the MoBo BIOS updates on the Asus site. Maybe they noted it and issued an update?

In the end, it's likely the SSD. In my case, it's always what I initially expect it to be. Almost scary like I have ESP. Just last week one of my co-resident's called me because her plastic surgery resident roommate bought a bunch of computer parts and proceeded to assemble a computer for her first time. I got there, needless to say it was laughable but at least she had gotten the CPU in and the HSF on properly and I did the rest. Boot it up, smokey smell. Without even a second thought I pop off the HSF, pull the CPU and note two bent pins. Eight years ago I would have spent hours on it but now it's scary fast. After uprighting and before inserting again, I note that the CPU is the wrong socket for the MoBo...props for the ambition though.

Sorry for the story
 
I think you might be running into the Z87 SATA compliance issue.

The SSD you are trying to use is from 2010. As noted in the conclusion of HardOCP's first Z87 motherboard review, some SSDs from that era were not fully SATA compliant, but previous chipsets allowed them to work anyway. The 8 series chipset (which includes your Z87 motherboard) is much lower power and thus needs much stricter compliance to the SATA standard. My guess is that your SSD does not meet that level of SATA compliance.
 
evilsofa,

You are 100% right! The problem was indeed the old Kingston SSD.

I purchased the Samsung 840 Series 250GB and it works without any issues.

Installed Windows 8 Pro effortlessly and the BIOS detects the drive every single time.

I take back what I said about the BIOS, I'm actually liking the UEFI BIOS and getting used to it. Navigating with the mouse makes it so much easier.

eatkabab, I actually tried everything, used 3 sata cables (New ones that came with the motherboard), tried every sata port, tried the same sata connector and sata power which worked on the mechanical hdd, nothing worked.

I'm just glad I can put this behind me and now finish off the install!

I love this forum and you guys are just amazing, so quick to respond and help out noobs like me.

Thanks guys.:D
 
forum's have always been good to me as well. I try my hardest to lend help when I can. I'm glad you got it sorted out. It's a wonderful machine you've got now.

Some non-believers laugh at me when I say, "I need help, I must mobilize the nerd forums!" Then when we're stuck at 3am and I post something and 5 min later I have a 100% accurate and detailed response they become believers. Pass it forward...
 
Same problems here with Corsair F3 90 gb (SANDFORCE controller) and Gigabyte Z87X-UD4H mobo - boot drive suddenly dissapear from the system,need to force shut-down and disconect/reconect the SSD in order to get back my OS...
Very annoing,i'll buy an new one with other controller than SF.
 
Gunner77 said:
Same problems here with Corsair F3 90 gb (SANDFORCE controller) and Gigabyte Z87X-UD4H mobo - boot drive suddenly dissapear from the system,need to force shut-down and disconect/reconect the SSD in order to get back my OS...
Very annoing,i'll buy an new one with other controller than SF.
Click to expand...

Here is the 5.05a firmware update for 22** series SandForce based drives. This includes the Force 3, Force GT, Force GS, and the GB2B and GB2B R/F series only. I have been using the sandforce based controllers for a while now especially Force series which are neat.I constantly keep updating the firmwares which surely helps!
 
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Dead Cell said:
evilsofa,

You are 100% right! The problem was indeed the old Kingston SSD.

I purchased the Samsung 840 Series 250GB and it works without any issues.

Installed Windows 8 Pro effortlessly and the BIOS detects the drive every single time.

I take back what I said about the BIOS, I'm actually liking the UEFI BIOS and getting used to it. Navigating with the mouse makes it so much easier.

eatkabab, I actually tried everything, used 3 sata cables (New ones that came with the motherboard), tried every sata port, tried the same sata connector and sata power which worked on the mechanical hdd, nothing worked.

I'm just glad I can put this behind me and now finish off the install!

I love this forum and you guys are just amazing, so quick to respond and help out noobs like me.

Thanks guys.:D
Click to expand...

I totally agree! I suffered from the same problem, i have a Kingston SNV425S2 SSD, I tried to install windows 7 on it in my new system, MSI Z87-G43 with a core i5-4670K.

I ran into the exact same problems getting BSOD and random reboots while my computer didnt reconized the SSD a lot of times.

I bought a brand new Samsung 840 EVO that works like a charm now. Thanks to forums like this i didnt send my MOBO back to MSI. Good work.
 
I ran into this exact same problem today. I fried my MoBo and replaced it with the ASUS Z87-A, which is a pretty sweet board by the way. However, my OS drive, a Kingston SNV425-S2/128GB (SATA2) was intermittently recognized. I was able to boot from it if I removed the PC from power entirely - unplugged it, then plugged back in and it would boot. If I restarted without pulling the power after shut down, the SSD would not be recognized. Purchased a new Kingston V300 120GB (SATA3) drive and it has worked flawlessly.
Bummer about the old SSD not working, but it was getting pretty long in the tooth anyhow. Plus the new SSD was only $70. Plus I bought the Z87-A for $75 after rebate.
 
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