BFG Warranty

A

azulcorvette

Gawd
Joined
Jan 14, 2006
Messages
597
Has anybody had any luck getting redeeming their BFG warranty on their video card without an original purchase receipt?

Thanks
 
they don't ask for a receipt. just call them, and when you rma the card im assuming they use the barcode on it to know whether it's legit or not. it's a lifetime warranty, so why should they need a receipt?
 
Their website says that all you need is to have an eligable video card (no OCing or modified or abuse) and a receipt. I have a 6800GT that i got off a friend that needs to be replaced or repaired and i don't have the receipt. But thanks for the reply. I'm sure being a great company that they'll have great customer service--like Motorola did when my bluetooth headset went thru the wash and I technically "abused" it but they still replaced it under warranty. Accidental damage wasn't part of their plan.
 
No you do not need the receipt. At least I didn't when I RMA'ed my card. It was a painless process.
 
yup if you have the card thats all thay need not even the box realy
 
I bought a FX5900XT on ebay and when I got it the fan did not work. So, I called them to get a replacement fan, I told them I got it on ebay and needed a fan replacement. They told me to send it to them and rma'd it. I waited about 5 days and received it back, but they had upgraded me to a 6800GTOC. I think it is who you get a hold of and how you approach getting a RMA. Just be nice and see what happens.
 
RadDad said:
I bought a FX5900XT on ebay and when I got it the fan did not work. So, I called them to get a replacement fan, I told them I got it on ebay and needed a fan replacement. They told me to send it to them and rma'd it. I waited about 5 days and received it back, but they had upgraded me to a 6800GTOC. I think it is who you get a hold of and how you approach getting a RMA. Just be nice and see what happens.
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its known that if BFG does not have your card instock thay will upgrade it to some thing thats in the same price range of the rma-ed card when it was new
 
The card was not faulty just the fan. Still, they did not ask for anything but the card, that is my point. Thanks.
 
I sent my 6800GT in by the way and they sent me back a new one (or I'm assuming a new one anyways). It works much better than the old one did--I can bet it was a heating problem not the actual card, but who knows and who cares. It works now and I'm happy. Plus 5 points for BFG for getting along with me okay. Minus 2 points for sending me the replacement with UPS ground shipping from Illinois to Washington state when I sent it Fedex Express (air) and paid twice as much to get it there one day earlier. I was hoping they'd realize that I wanted it ASAP, but oh well. I needed an extra day to work on my computer case anyways.

Thanks for all the replies and the BFG help, guys.

Ryan
 
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