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BFG vs EVGA

M

MustRotate

Limp Gawd
Joined
Aug 24, 2007
Messages
227
Would you buy Evga instead of Bfg or other brands if the step-up would not be reachable?
I mean, yes the step-up program is ok for you fellows in USA but for example in my case the transport cost to a local Evga dealer(probably Germany) is high.
My situation(probably similar in some parts in Europe):
BFG
-5 year warranty( local that is-so i do not need to send the board to God knows where,usually another country)
-a lot cheaper, we are talking in the case of an 9800GX2 of about 80$
EVGA
-2years of local warranty and another 8years supported by Evga(you have to pay the transport to Evga Germany which is about 60$)
-maybe better board(there is a myth that Evga is selecting boards in the production)
 
EVGA has great customer support and they handle RMA with the quickness, you're not just paying for a brand but their great support and step-up program. BFG is good also but I buy EVGA.
 
This is a great debate right up there with paper vs plastic.
 
I'd go with the local warranty if I had to choose so probably BFG.

I wish EVGA offered the same support on a global scale. From what I can gather Australian customers get 1 year warranty by the looks of the distributers site as well as no step up program. Not exactly brilliant and I'd definetly buy EVGA if I had access to the step up program.
 
likewhoa that maybe the case in the USA, but you can find a lot of people from Europe annoyed with the step-up program or with the RMA that never ends.
Just two questions:
If Evga has so much trust in their hardware why not put out an 10year local warranty?
And is Evga selecting their boards at Flextronics or is that just a myth?
I am in no way taking the part of Bfg or others but i just wanted a reason for those 80$ more.
 
In the case of the OP i would go BFG just for the ability to return it locally and not hassle with the shipping.
 
MustRotate said:
likewhoa that maybe the case in the USA, but you can find a lot of people from Europe annoyed with the step-up program or with the RMA that never ends.
Click to expand...
Which is why I'd go with the local warranty. Of interest it seems to me that alot of ppl in regions where the lifetime warranty + step up program don't exist think it do because of the US reputation. Wonder how many extra cards they sell due to ppl overlooking the fact those are US + Canada terms.
 
MustRotate said:
-maybe better board(there is a myth that Evga is selecting boards in the production)
Click to expand...

That is the second time I've heard something like this too now. I've heard before that they get first crack at the selection of parts.


I always but EVGA and would even without the Step-Up, simply because I have dealt with their CS before and those guys don't play around. Top notch service!

I live in the US of A though, so RMAs and such are simple and cheap.

I hear nothing but good things about BFG as well, so I would just go with the company that makes it the easiest for you to get service over there. If that's BFG, I wouldn't hesitate to buy from them.
 
In your situation I'd go with the local warranty to avoid hassle. Everybody else should stick with EVGA just because of the lifetime warranty and letting us change out stock cooling without voiding the warranty. Just those 2 things are worth $80 to me.
 
I've had cards of both brands, and I strongly prefer EVGA.

When I was trying to RMA my BFG 7900GTX, I went through 2 weeks of emails back and forth trying to troubleshoot my card and going over random system specs. At that point I got sick of waiting and negotiated a return from the shop I bought it at.

For my EVGA 8800GTX, it only took about 2 days to go over the issues I was having and some short troubleshooting. The guys on the phone I talked to were easy to deal with, and knew their stuff. After that call, an RMA was issued and I had my card cross-shipped to me. Was it a perfect experience? No. But for a card return, it was almost as painless as it gets.

I've had that 8800GTX ever since, and I'll be sticking with EVGA unless they start marking up their cards dramatically. I would recommend paying for the advanced RMA service for cross-shipping as soon as you buy a new evga card and register it online (there's a discount if you buy it when you register the card). If you live in california, you can choose one of the slower services (ground or 3 day?) and the shipping will take the same time to get to you.
 
Both companies are good, and both have knowledgeable people on the lines at all times. No kidding.

Where I give the edge to eVGA is because they aren't nearly as quick to pull the "you just voided your warranty, and we can't help you" trigger as BFG is.

My experiences with both companies, over the years showed two cases where I was discussing RMA questions.

With the eVGA rep, I was returning a GeForce 6800 (non-ultra) that had started to develop artifacts, and that I had replaced the heat sink / cooling fan with a better unit. They said "no problem, just return it with the original parts." I got a new GeForce 6800 card in three business days.

With the BFG rep, I was trying to return a GeForce 7900 GS that was causing crashes when playing any kind of 3D games, such as Neverwinter Nights 2, Half Life, Half Life 2, etc. I had installed some Zalman RAM heatsinks on there, and the BFG people told me that I had just voided my warranty, and that they couldn't help me, even though it was the GPU that was bad.

While the warranties are spelled out in plain English, the nature of the BFG warranty policy is much more hostile towards the customer. If you're OK with that, then choose your poison.
 
Is XFX an option? I really like XFX. Plus they're Hong Kong based... so...:D
 
XFX has also gotten some good reviews on this board. They used to have a rep that was quite active on these forums, but I'm not sure if he's still around.
 
MustRotate said:
XFX isnt really an option here, they offer just 2years of warranty.
Click to expand...

In all honesty, though, is that really an issue? Most of us here switch video cards at least every two years, since games are constantly becoming more and more demanding. By the time the warranty expires, there's going to be something significantly better.
 
Unabomber said:
In all honesty, though, is that really an issue? Most of us here switch video cards at least every two years, since games are constantly becoming more and more demanding. By the time the warranty expires, there's going to be something significantly better.
Click to expand...
That and alot of ppl first thing will yank off the stock cooler which I think voids the warranty with all but EVGA (off my head).
 
I have bought both BFG and EVGA - They are so similar

But.... Since I use to water cool, EVGA gets my vote for that exact reason. I had a BFG 6800 I WC back in the day. It broke - Warranty voided == Went out and bought a EVGA 8800 GTS :D
 
MustRotate said:
XFX isnt really an option here, they offer just 2years of warranty.
Click to expand...

You my friend are absolutely WRONG!
XFX offers double lifetime warranties on all 6,7,8 and 9 series GPUs :http://www.xfxforce.com/web/support...h-CEkvK?regionId=1&productGenerationId=730964 in North America.......Europe may be different and if that's where you are I apologize. Nothing seems easy in Europe......

Yes double lifetime. Register the card and if you sell it to someone else they get a lifetime warranty,too.
I have three XFX cards now and have received excellent support. Modifying the card does not void the warranty.

eVGA and BFG are both good as well. I have had painless RMA with eVGA, never had to RMA a BFG, ever.
 
magoo said:
You my friend are absolutely WRONG!
XFX offers double lifetime warranties on all 6,7,8 and 9 series GPUs :http://www.xfxforce.com/web/support...h-CEkvK?regionId=1&productGenerationId=730964 in North America.......Europe may be different and if that's where you are I apologize. Nothing seems easy in Europe......
Click to expand...

Read the OP. :rolleyes: His local EVGA dealer is in Germany...and that's too far away. He's in Europe. All this talk about the American double-lifetime warranties and step-up is pointless. Warranties sound like they're never lifetime there, the double-lifetime warranty is probably not in effect therefore, and step-up, while available, is expensive (ship to the US I think).
 
farfromhome said:
Read the OP. :rolleyes: His local EVGA dealer is in Germany...and that's too far away. He's in Europe. All this talk about the American double-lifetime warranties and step-up is pointless. Warranties sound like they're never lifetime there, the double-lifetime warranty is probably not in effect therefore, and step-up, while available, is expensive (ship to the US I think).
Click to expand...

Don't worry. No one reads the original post before replying anyway. As i said earlier, take whichever card has the easier replacement process.
 
farfromhome said:
Read the OP. :rolleyes: His local EVGA dealer is in Germany...and that's too far away. He's in Europe. All this talk about the American double-lifetime warranties and step-up is pointless. Warranties sound like they're never lifetime there, the double-lifetime warranty is probably not in effect therefore, and step-up, while available, is expensive (ship to the US I think).
Click to expand...

I said if it was Europe, it could be different.
The post had the intent to let people know (in North America) that XFX has a great warranty program, actually better than either eVGA or BFG with the exception of step-up.

Again, I apologized if it was different in Europe. That's too bad for those folks.
 
Maybe those 2years of XFX warranty and shitty step-up program in Europe is based on our liking of Gigabyte,Leadtek,Asus,MSI and whatever boards are still there.
Talking strictly about my country, XFX is very new here(like 1-2years old) and Evga&BFG are a couple of months older.
I didnt mean to start any firefights here,i was just talking to a peculiar situation here in the land of Dracula as you like to call it.
 
both companies are good. Evga is a lot friendlier to the mod community which was nice when i played with aftermarket cooling

However, the biggest selling point for me with bfg was always that i could just make a phonecall and get an rma. This is important because i will deal hunt B&M stores for pc parts, that means my invoice isn't readily available online. Bottom line is that i lose receipts... and bfg doesn't ask me for mine. they just fix my shit.
 
I have only had to return one BFG model card but I had to return it a few times. It was a 6800 GT OC I believe. I died on my after about 2 years. They replaced it, but initially sent me the wrong card (6600), but they were good about it when I informed them of the error. After about another 8 month that card died on me, but I gave it to my friend and he returned it and got one that has been working for him ever since... but its time for him to upgrade... While it was frustating, BFG did a find job of RMAing the cards without hassling me at all.. i.e.. no receipt required.
 
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