BenQ E2400HD 1920x1080 fail?

[kompulsive]

I just recently got a E2400HD and it is my first LCD so please be nice. When I try to set my resolution to 1920x1080 in any games, the monitor says "Out of Range" and I am forced to revert back to a lower resolution. Why is this? I checked in the monitor and it is set at 60Hz refresh rate right now. What is it supposed to be at? The odd thing is that my desktop resolution is set at 1920x1080 and it is running just fine. Also, my graphics card is a Radeon 4870x2.

 

[evilsofa]

Googling for E2400HD "out of range" was productive:

http://www.google.com/search?q=E2400HD+"out+of+range"

On the first hit, I found this comment:

When we plugged the monitor in via VGA, we first got an onscreen “out of range” prompt; once we switched the refresh rate from 60 to 75Hz, the message went away."

So I ask you, have you plugged the monitor in using VGA or DVI? If you are using VGA, then use DVI instead. If for some reason DVI is not an option (I can't imagine why) then run VGA at 75Hz instead, but DVI is much better than VGA.

If you are using DVI, then the third hit in the search was, ironically enough, a forum post here:

http://www.hardforum.com/showthread.php?t=1363906

While using this monitor, I ran into the issue where going back to 1920x1080 and 60Hz would cause an ‘Out of Range’ error at the monitor. 59Hz would work in those cases, if you knew exactly what to click to get there obviously… So I shot off an email to BenQ to see if they had any incite on the issue.

With the ‘Out of Range’ error I got, I sent a few emails and received some phone calls from BenQ and I must say their willingness to go above and beyond to figure out the issue was absolutely excellent! At this time I believe the actual problem was a windows driver issue. I installed the BenQ Plug & Play Monitor driver (supplied on the included CD) and upgraded to the latest (went from 8.8 Catalyst to the 8.10 Catalyst package) drivers and so far have not seen the problem return. And if it did, a reboot so far always has fixed it (again, pointing more toward windows and/or driver issue and not the monitor itself).

It should be obvious that installing the BenQ driver from the CD and using the latest ATi Catalyst would be better solutions than running at 59Hz.

 

[kompulsive]

I just tried everything that you suggested and 1920x1080 in World in Conflict and Bioshock is still fail. For some reason it works fine in Dead Space.