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BenQ Dead Pixel Policy

H

Horizon_Galaxy

Weaksauce
Joined
Feb 21, 2014
Messages
116
I'm very close to ordering a BL2710PT, but I have never owned a BenQ before. Should I be concerned that they don't have a zero dead pixel warranty like Dell/HP/Asus? I was thinking of ordering directly from BenQ and they have a 30 day return or exchange policy for any reason.

Do I need to worry about more dead pixels showing up after the first 30 days?

Also has anyone had any experience with BenQ's warranty support in North America?
 
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Dell's "Premium Panel Guarantee" is a huge misconception circulating around forums. You're guaranteed a zero bright pixel policy, not dead pixel policy. They only let you return if you have 6 dead (dark) pixels or more. That's pretty standard among manufacturers and nothing to write home about.
 
Siamese Almeida said:
According to OP, BenQ has the exact same thing, only it's longer than Dell's.

Also, in my country, you get a "total satisfaction guarantee" on any product up to 7 days after purchase and 14 days if you bought online. I understand many countries have the same.
Click to expand...

According to BenQ's USA store it has 30-day return/exchange policy if I'm dissatisfied for any reason. Should I not worry about more bright pixels showing up after the first 30 days? I think the rest of the warranty is pretty standard 3-year monitor warranty.
 
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