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I just received my new BenQ BL2710PT monitor. After a few hours use, I had it just sitting on the desktop and moving my mouse when it suddenly made a pop sound, the display distorted and turned off, and then immediately came back on. Everything works fine now though, as if nothing happened. It was only like that for a second. But what was this pop sound, and is it potentially dangerous?
I also have what I think are a lot of stuck green pixels. I can only see them up close on a dark background. They aren't visible on a bright background. So is this monitor defective?
I tried to send it back to Amazon for a replacement, but they are out of stock and will only offer a refund. I really like the monitor otherwise, so I'm not sure what to do. I don't really want a refund because I bought it at a good price with a gift card. My only options seem to be to wait to see if they get it in stock within 30 days, pay a lot more to buy from a third party seller, buy a refurb, or RMA it to BenQ (in which case they'd probably just send me back a refurb).
I also have what I think are a lot of stuck green pixels. I can only see them up close on a dark background. They aren't visible on a bright background. So is this monitor defective?
I tried to send it back to Amazon for a replacement, but they are out of stock and will only offer a refund. I really like the monitor otherwise, so I'm not sure what to do. I don't really want a refund because I bought it at a good price with a gift card. My only options seem to be to wait to see if they get it in stock within 30 days, pay a lot more to buy from a third party seller, buy a refurb, or RMA it to BenQ (in which case they'd probably just send me back a refurb).