AVG messed something up...

E

EberKain

n00b
Joined
Oct 9, 2005
Messages
19
So, trying to get some viruses off a friends PC and ran AdAware, Spybot S&D then AVG. the first two found and removed like 250 combined files. AVG found 15 infected files and fixed them. Now the system just endlessly loops and will not boot, I see about ten seconds of the windows splash. If I go into f8 and set it to disable automatic reboot on fail then I get a blue screen that says the system could not find the file basevnp32, which I'm guessing is something AVG removed, and shouldn't have. No safe mode doesn't work either, or the 'last known good configuration'. Any way to fix this short of taking out the HD and putting the files back manually.
 
That file doesn't really bring up anything in google. If you can please provide the blue screen code as well. Thanks.
 
The exact message is...

Code: 
STOP: c0000135 {unable to locate component}
This application has failed to start because basevnp32 was not found.  Re-install
ing the application may fix this problem.

The system in question is a stock hp pavillion zv6000

Thank you for any help, I'm really at a loss on this one.
 
Most likely of two things has happened.

1) the file is a virus/trojan/worm itself, and created a registry entry to load at boot. When AVG deleted it, it left behind the key telling windows to load it.

or

2) There a driver package installed that uses that file to load, and since it no longer exists because AVG detected that it was infected, the system it told that the driver can't load because a file can't be found.

I'll place my bets on 2, but you most definately looking at doing a repair install.
 
You could definitely try a repair install, or a chkdsk. Thing is that file doesn't bring up anything but one result in google. So I can probably safely say it was affiliated with the virus.
 
Well, if Safe Mode isn't working... You end up about SOL for "repairing" it.

About only thing to do at that point is either repair install it, manually replace the files using another machine, or something to that extent.
 
Is there a good thread on "properly" fixing a windows system infected with viruses? It's a pain in the arss when an antivirus false-positively detects a virus.
 
EberKain said:
The exact message is...

Code: 
STOP: c0000135 {unable to locate component}
This application has failed to start because basevnp32 was not found.  Re-install
ing the application may fix this problem.

The system in question is a stock hp pavillion zv6000

Thank you for any help, I'm really at a loss on this one.
Click to expand...

Are you sure about that filename? No search engine comes up with anything. No extension? Seems really odd. If that is correct, I suspect it was part of a virus.
 
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