AVADIRECT Review

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Well its been awhile since i posted about ordering my new system, but it finally arrived on Thursday of last week. Heres a refresh on the system i picked up.

INTEL, Core™ 2 Extreme QX9650 Quad-Core, 3.00GHz, 1333MHz FSB, 12MB L2 Cache, 45nm, 130W, Retail

ARCTIC COOLING, Freezer 7 Pro Quiet CPU Cooling Fan/Heatsink, Socket 775, Ceramic Bearing, Retail

SERVICE, Do Not Overclock

XFX, MB-N780-ISH9, LGA775, nForce 790i Ultra SLI, 1600MHz FSB, DDR3-2000 (OC) 8GB /4, PCIe x16 SLI /3, SATA 3.0 Gbit/s RAID 5 /6, HDA, Gb LAN /2, FW /2, ATX, Retail

CORSAIR, 4GB (4 x 1GB) XMS3 PC3-8500 DDR3 1066MHz CL7 (7-7-7-20) 1.5V SDRAM DIMM, Non-ECC

XFX, e-GeForce® 9800 GX2 600MHz, 1GB (2 x 512MB) GDDR3 2000MHz, PCIe x16 SLI, DVI /2, HDMI, Retail

CREATIVE, Sound Blaster® X-Fi™ Xtreme Audio, 7.1 channels, 24-bit 96KHz, PCI

HITACHI, 1TB DeskStar® 7K1000, SATA II 3Gb/s, 7200 RPM, 32MB cache

RAID, No RAID, Independent HDD Drives

MITSUMI, Black Internal 1.44MB 3.5" Floppy Drive

LITE-ON, DH-16D2S-04 Black 16x48x DVD-ROM Drive, SATA, OEM

LITE-ON, LH-20A1L Black/Beige 20x DVD±RW Dual-Layer Burner w/ LightScribe, SATA, Retail

COOLERMASTER, Cosmos S (RC-1100-KKN1-GP) Black Tower Case, EATX, No PSU, Aluminum

CUSTOM WIRING, Standard Wiring with Round Cables

TAGAN, BZ Series Modular Power Supply, 1100W, 24-pin ATX12V EPS12V, Triple SLI Ready

MICROSOFT, Windows Vista Home Premium Edition 64-bit, OEM

SERVICE, OEM System Recovery (bootable CD/DVD only)

SERVICE, System Binder

GAMING PC, Gold Warranty Package (3 Year Limited Parts & Lifetime Labor Warranty, Express/Priority Service)

SERVICE, Standard Shipping (UPS, DHL, or Fedex)

Well first of all, the ordering process went fairly smooth, i paid with by wire transfer thru my bank, and they got a bit confused, but it only took a day to rectify the problem, which was the company and the bank were different entities which the bank finally figured out after i spoke with them, so it was quite painless just an extra couple phone calls and the order was processed. However, they never charged me for the shipping in the initial order, which was a bit annoying but i just paid that with my credit card the day i rectified my wire transfer problem. The fault of the shipping charge was entirely theirs as the order was set up and an amount told to me via phone and email. Not exactly perfection, but being a bit enthusiastic about getting a new computer i should have realized this myself. Im deducting 1 point in the review for this error though.

The processing of the order, the actual build, was a bit unnerving since all that was listed for about 3 weeks was "Processing" with no email updates until i specifically sent an email to Joseph Mundy asking for a time frame and so on, then he assured me it was in the final process and should be shipped within the next few days, which turned out to be about a week. Mr. Mundy was always helpful whenever i spoke with him on the phone for the initial quote, and during the ordering and processing of the order however. Their website specifically states how to check the status of your order and has a listing of the key words they use to check the status. My only complaint is the lack of information about the order itself. "Processing" for a 3 week period, which basically means its being built/burned in and tested, is a bit vague and being enthusiastic about my new system, not nearly the amount of info i wanted.

When the system shipped i was notified by email that i could check their website for tracking information, and i was also sent an email from UPS with the tracking information itself so i had an easy link to check. It took a total of 3 days to get to me, without spending extra on faster shipping which was nice.

The system arrived in a very large box, inside the box was the case itself in its original Cooler Master Cosmos S box, surrounded by packing foam and those lovely shipping peanuts. It was a bit hard to get the case box out of the shipping box since i have recently been out of work with a bad back, but i just took it slowly and finally worked that sucker out and began removing everything.

Inside the case box was system itself, and it also contained another motherboard type box in the bottom of the shipping case which had all my discs/cables/manuals and even the Power Supplies handy little zip pack. Everything was fairly neat and tidy in the box itself, and i was given a copy of Ghost Recon 2, which i already have for my xbox 360, and that was the only game i was sent. Originally, when i spoke about the order and what i wanted with J. Mundy, he assured me id get a few games with the order, and for $4k, i figured id get atleast 3 or 4. Well i found out that was wrong as well. So i have to take a couple points away for the promise of a couple games that werent delivered. The case itself needed to be opened and an airbag removed, which i assume was there to protect the inside content from being damaged during shipping. Good thing i read the instructions and checked instead of turning the system on, woulda been interesting to see what would have happened if i didnt. heh

Having been able to test the system now for 4 days, i have to admit it runs very smoothly, but VIsta does have a bit of a learning curve, especially to find where the hell i have to go to get what im looking for, but thats the fun of the new purchase. The system booted right up, i installed Call Of Duty 4, World Of Warcraft, Crysis, World in Conflict, ET Quake Wars, Sins of a Solar Empire, Unreal Tournament 3, and Universe at War. I also spent time getting a lot of others nifty programs from the internet, bit torrent, ventrilo, patches and updates to the games, and some other nifty utilities.

Call of Duty 4 was the first game i played, and it was amazing. No problems with it since, i moved up to rank 12 already in a couple days of playing itm and its just plain gorgeous.

World of Warcraft looks a tad bit better than it did on my previous system, but its not really an astounding graphics game to begin with. I beefed up my settings quite a bit to try certain things out, and it runs just as good as on my previous system with a few more bells and whistles.

Crysis looked amazing as well, but it also locked up the first time i played it. Not having a reset button on the case i have, i was forced to power off and power back on again. Since i was just checking it out anyway i havent played it since. So when i do i will give you an update on it, as it was i had about 30 other programs/games to install and some raids to take care of in WoW, so i havent had the chance to get back in and try it yet.

Unreal Tournament 3 was the next game i tried. Its amazing. It constantly locked up on my old system but this beast ran it like a hot knife thru warm butter, very smoothly. I played for about an hour of offline content and was very impressed.

I havent gotten around to playing any of the other games yet since the NFL draft was on, and the Stanley Cup Playoffs, and regular real world stuff that i needed to take care of. But once i do will update this thread.

So all in all, with the exception of the order process problem with shipping, and the promised games which werent shipped, the actual system itself is great. Im hopin when the review is read i can get a few more games sent to me from Misha or Joseph, but who knows. All in all, the people were very friendly on the phone and in emails, the system was exactly what i wanted, no hardware was unavailable or changed, everything i ordered is in the system itself. It runs smoothly, i have downloaded half a dozen bit torrent files, movies basically, which run smoothly, and everything i was used to on my old system is much faster on this one. Previewing movies takes less time, .zip .rar files extract much faster, and the system has been powered on for about 40 hours now downloading bit torrent stuff, playing games, checking websites and email and doing menial tasks, and not one problem. Only Crysis has given me any type of a problem what so ever. So i have to say, at this point, im very pleased with the system itself, and id have to recommend AVADIRECT.COM to any of the thousands of HardOCP'ers. I give it a final review of 9.3 out of a possible 10.
 
Hello SS_Wehrwolf,

I would sincerely like to apologize for only sending you one game, which you already own, and not taking the proper procedure to ensure those games were sent. I'm fairly new here at AVADirect, and am more aware of our procedures more than ever. I will be sending you four more games, to satisfy your palit :D

S.T.A.L.K.E.R

The Witcher

Company of Heroes: Opposing Fronts

Lord of the Rings: Shadows of Angmar

Please let me know if there is anything else I can do for you. Do not hesitate to contact me with any questions, or concerns you may have regarding your order. Thank you!

Joseph Mundy
Techie Extremest
800-808-8299
 
Nice review Wehrwolf, Good to see everything went well with your order. I posted a little somthing about my order in my orignal thread but nothing this big. Also how were you able to get so many free games I only got ghost recon advanced warfighter :(.
 
Hello SS_Wehrwolf,

I would sincerely like to apologize for only sending you one game, which you already own, and not taking the proper procedure to ensure those games were sent. I'm fairly new here at AVADirect, and am more aware of our procedures more than ever. I will be sending you four more games, to satisfy your palit :D

S.T.A.L.K.E.R

The Witcher

Company of Heroes: Opposing Fronts

Lord of the Rings: Shadows of Angmar

Please let me know if there is anything else I can do for you. Do not hesitate to contact me with any questions, or concerns you may have regarding your order. Thank you!

Joseph Mundy
Techie Extremest
800-808-8299

Wow thanks a lot Joe. See i told ya they had some good people there. :)
 
Nice review Wehrwolf, Good to see everything went well with your order. I posted a little somthing about my order in my orignal thread but nothing this big. Also how were you able to get so many free games I only got ghost recon advanced warfighter :(.


I spoke with Misha from the forums about placing an order and so on, and asked a few questions first about everything and when i was told to contact Joe about it, me and him sat down and discussed the system and i asked if i could get some free games with the deal. I mean, i spent $4.2k on the thing, the least they could do right? heh..So as you can see above he just forgot about the games now hes sending me some. Just give em a call and talk to em before ya order or after, they have some good people who im sure will be happy to assist you.
 
Nice review Wehrwolf, Good to see everything went well with your order. I posted a little somthing about my order in my orignal thread but nothing this big. Also how were you able to get so many free games I only got ghost recon advanced warfighter :(.

Not much to see, besides, after i used my digital camera back in 2004, i havent picked it up since, its probably 10 years old now and damned if i know if it works or not. heh.. Just check out the reviews of the Cosmos S case, thats basically all there is to see, but it does have some nice colored lighting inside. Green, light green, blue, and the font fan below the HD mounts is red, and shows thru the mesh. Kinda sick lookin with no lights.
 
Thanks for the info, SS_Wehrwolf, I'm glad everything turned out good. Makes me feel more at ease with my order. Sucks about the games, though. When I placed my order, we never talked about games, looks like I missed out there, I didn't know I had to ask about them :confused:

I totally agree on the lack of information while the system is being built, "processing" is all I seen, until 2 weeks in, I got an email stating that...it was still processing. Then I used their website question form and specifically asked about my system and even though I submitted the question later at night,10:00pm CDT, Misha still answered me within an hour. That was nice.
 
We want pics :)

Im in NY... come on over.. will blindfold ya and lead ya into my house, then allow you to photograph the system, once youve signed a non-disclosure agreement of course.. I dont want you to report all the bodies in my closet...rofl
 
Im in NY... come on over.. will blindfold ya and lead ya into my house, then allow you to photograph the system, once youve signed a non-disclosure agreement of course.. I dont want you to report all the bodies in my closet...rofl

does this mean no pics? :(
 
Er...what's up with the blocking the name of the company in the title of the thread with hearts???

And why is AVA Joe banned??
 
Because he didn't identify himself to Dan, Kyle and company as per forum rules?

Definitely not that. All of his posts had his name in them. Misha is banned too... Maybe an advertising thing... PM Kyle. I don't want to get into it.
 
Definitely not that. All of his posts had his name in them. Misha is banned too... Maybe an advertising thing... PM Kyle. I don't want to get into it.

Has nothing to do with advertising. AVA has never advertised here. They were busted spamming our forums earlier today with links to their own forums from an "anonymous" account. Also, their new mkt mgr was not allowed to post here due to not liking our rules and having issue with them. I think they are a bit peeved with me not allowing him in. But that is the way it is.

We will run our forums as see fit and when companies feel as though they can leverage our community for their own needs we will put a stop to it.

If you have any more questions on this, feel free to PM me.
 
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