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Audio CDs causing BSOD and restarts

N

NattyBo

n00b
Joined
Sep 22, 2009
Messages
16
With one of my PCs if I put any audio CD, old or new, into the DVD drive it causes it to BSOD and then restart itself. The BSOD vanish too quickly before the PC restarts itself for me to catch the error code. It will read CD and DVD data/software disks as well as burn CD and DVD disks just fine, it's just audio CDs that are the problem.

Here are the main (relevant) specs:

WinXP SP3 OS
Intel Core 2 Duo X6800
ASUS P5Q-E motherboard
4x 1GB Corsair Dominator PC2-6400 (1066Mhz) RAM
LG GH22NS50 DVD drive (SATA)
{note: Intel ICH10R ACHI drivers are installed)

I've tried to trouble shoot the problem, but have run out of clues to the cause. I have tried 3 other different DVD drives in this PC: Plextor 712A IDE DVD, Plextor 755A IDE DVD, and a Samsung SATA DVD drive who's model number I cannot remember as I've handed it back to the original owner. Popping an audio CD into any of these drives caused the same BSOD and restart problem.

I have made sure any relevant drivers for the motherboard are all up to date. I've checked and changed the cables. During early trouble shooting I also unistalled the DVD device drivers, restarted and allowed the PC to redetect the drive. Nothing changed, still BSOD and restarted. I don't think it's any of the audio or DVD software I run as the same software runs on two other older PCs I have and they read, play, and rip audio CDs perfectly happily.

Also I had the same problem with this PC when it had an ASUS Commando motherboard installed. So I'm guessing it's something to do with the motherboard, but I just don't know what. Any ideas or suggest to cure this problem?
 
Disable the Auto-Restart feature when a BSOD occurs.
  1. Win+R (Start -> Run), type: sysdm.cpl (and hit ENTER)
  2. Go to the Advanced tab
  3. Under the Startup and Recovery section, click Settings...
  4. Under System Failure section, un-check "Automatically restart" (and click OK to save your changes)
Toss in an audio CD and report the BSOD hex error code.
http://www.aumha.org/a/stop.php
 
Here's the stop error when I put an audio CD in the DVD drive:

0x000000B8 (0x00000000,0x00000000,0x00000000,0x00000000):

Which the page you linked to says is an "ATTEMPTED_SWITCH_FROM_DPC", a hardware and/or driver issue. BTW, I'm not seeing any errors in the Even Viewer. OK, where do I go from here?
 
Did you install XP with AHCI enabled? or did you enable it afterwards?
Do you have the latest updates from windows update?
You could try re-installing the chipset/ich drivers.
Have you checked if there was a firmware update for your LG drive?
 
enginurd said:
Did you install XP with AHCI enabled? or did you enable it afterwards?
Click to expand...

The AHCI was enabled, the drivers installed before installing XP.

Do you have the latest updates from windows update?
Click to expand...

Yes. Chipset drivers were all updated and reinstalled whilst troubleshooting and didn't fix the problem.

Have you checked if there was a firmware update for your LG drive?
Click to expand...

I don't see how that would help as I have tried 3 different DVD drives with this PC and they all had the same problem. In thier native PC's these DVD drives work perfectly fine.

What I have recently tried was to roll the OS back to an older drive image (using Norton Ghost 9) from last October where WinXP was freshly reinstalled, updated (for the time), and the only drivers were all the motherboard chipset drivers from the Asus P5Q-E disk, Forcewear 177.79, and the just the programs: Norton Ghost 9, Tweak UI, CPU-Z, MyDefrag. Popped in an audio CD and it didn't BSOD. Tried 12 other audio CDs and no BSOD.

I found this thread on another forum about another person having the same issue:

http://forums.techguy.org/windows-xp/657147-solved-bsod-dvd-drive-0x000000b8.html

So there's something I've installed since this OS drive image was taken and now that appears to be causing the problem. The problem for the person in the thread I linked to appears to have been a file: Dvd43.sys. That's a component of DVD Idle Pro, a region free program, which the afflicted PC is running. Though another much older PC of mine also uses it, but doesn't have any problems with audio CDs. So perhaps this maybe the likely culprit and it's conflicting with newer hardware. I'll do some tests and report back.
 
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