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atikmpag.sys BSOD

T

taylort232

n00b
Joined
Mar 14, 2008
Messages
44
I just installed Windows 7 64 bit along with a new PSU and graphics card, and now I'm getting BSOD intermittently at startup. The only time I'm getting the blue screen at all is right when windows boots, about 50% of the time. Here's my set up:

e5200 @ 3.75 ghz
HD 6870 @ stock
XFX Core 550W
Windows 7 64 bit

At first I thought it was the overclock on the CPU, so I ran it at stock and was having the same issue. Tried removing the driver, then doing driver sweeper in safe mode, and reinstall drivers with no luck. Have tried 11.8 and 11.9 catalyst drivers.

I could not delete atikmpag.sys between driver installations - kept saying I needed authorization from SYSTEM

Any ideas?
 
check your memory with memtester boot image
check your power supply voltage outputs
try another pci express slot with your card


atikmpag is just the driver but the issue could be something else


Good Luck.
 
Install driver sweeper. Uninstall all ATI software in Programs. (Dont reboot), run driver sweeper to remove remaining ATI fragments. Reboot, install new catalyst, reboot again.

If that doesn't work, it's not drivers. Check your memory, overclock, GPU seating, gpu power cables, make sure your video cards fan is working, etc
 
So:
-Memtest confirmed good
-Prime 95 for 8 hours good
-Reinstalled Windows
-Reinstalled drivers, tried 11.8 and 11.9

Could be:
-Motherboard (Gigabyte P35-DS3L rev2)
-New video card (XFX HD 6870)
-New PSU (XFX Core 550W)

Any ideas where I should start? The only interesting thing that I haven't seen anyone else mention who has had this problem is that I only get the blue screen right before windows starts - if it doesn't show up then, it won't happen during that session on the computer. It happens right after the splash screen when you first get your cursor, about 25% of the time.
 
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I may have it sorted out - it seems to only have BSOD issues the boot after I change any BIOS settings.

If I don't change the BIOS settings, I've tested it 10 times in a row with no issues. Anyone else have any issues with the GA-P35-DS3L?
 
Maybe try to see there's an updated firmware, or possible an old one that that's stable that doesn't disable/remove features.
 
It's only happening under two circumstances:
1. Cold boot
2. Change CMOS settings that results in the computer fully shutting off and then booting. It's strange, it seems that during bootup if the clock speed is shown on post it gets the BSOD. If the clock speed isn't shown, it boots just fine. During a restart, rather than a fresh boot, it never shows the clock speed and CPU settings at post.

Any thoughts? I've read some places there can be RAM compatibility issues that will sometimes cause this error, even though the RAM is good. Is it possible that I've always had this issue but it just doesn't tend to surface in windows XP?
 
Here's the most recent BSOD dump:

==================================================
Dump File : 103011-23556-01.dmp
Crash Time : 10/30/2011 11:53:37 PM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : fffffa80`04eb5010
Parameter 2 : fffff880`06790ba8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000002
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+5d000
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\103011-23556-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 820,560
==================================================
 
taylort232 said:
It's only happening under two circumstances:
1. Cold boot
2. Change CMOS settings that results in the computer fully shutting off and then booting. It's strange, it seems that during bootup if the clock speed is shown on post it gets the BSOD. If the clock speed isn't shown, it boots just fine. During a restart, rather than a fresh boot, it never shows the clock speed and CPU settings at post.

Any thoughts? I've read some places there can be RAM compatibility issues that will sometimes cause this error, even though the RAM is good. Is it possible that I've always had this issue but it just doesn't tend to surface in windows XP?
Click to expand...

check manufacture for bios update. Best I can do on that.
 
Ok, so I've narrowed it down to either Mobo / CPU compatibility and/or Mobo / Memory compatibility (tested PSU and tried replacement video card)

Gigabyte lists the CPU on their list, but not the memory. I'll test some different DDR2 sticks tonight and hopefully will know.

Anyone else have any experience with BSOD relating to atikmpag.sys?
 
taylort232 said:
I may have it sorted out - it seems to only have BSOD issues the boot after I change any BIOS settings.

If I don't change the BIOS settings, I've tested it 10 times in a row with no issues. Anyone else have any issues with the GA-P35-DS3L?
Click to expand...
I have the same exact problem, though with the DS3P; I even made a thread about it way back when. The only things I've done to test are replacing the video card and re-installing drivers (even going so far as to re-install Windows). I have the problem whether or not I change BIOS settings; the only thing that seems to be constant is it only happens on a cold boot. Oddly enough though, a while back the problem went away on it's own, but then ultimately came back.

This weekend I was going to swap PCI-E slots, and if that didn't work, just get another S775 motherboard. I have no extra memory to test (though I can switch slots I suppose) if that could be the problem.

edit: One thing I did notice, that if it does BSOD on boot, the card only runs at PCI-E x1, while if it doesn't, the card runs at x16.
edit2: The thread was made before I swapped out my video card, so that, as far as I can tell, pretty much means it's the motherboard.
 
Last edited:
I've been getting this error sometimes after a cold boot. And i'm not sure if its from some other problem i'm having with the card splitting the screen and crashing during games and graphic testing.

When you run Furmark using the 1080 preset button does your card / drivers crash?

http://hardforum.com/showthread.php?t=1649312

I've reformatted several times using and replaced the video card, And tried different drivers. Card will work find for a few weeks, then slowly it gets worse and worse and errors like this pop up after boots sometimes as well.
 
IVe been getting this problem lately too but only when using 2 cards. I can use either card at a time with no problems. Once booted i have ZERO problems and can game/surf all day long. System in sig
 
Well, I don't know if this is feasible for you, but my problem was indeed the motherboard, so I replaced it. Haven't had that problem since.

I'd try testing the cards in another system to see if the CF is to blame.
 
did a driver clean and re-install and now i can get into windows everytime but when i start something like Firefox, i get bluescreen ATIKMPAG.sys.

I found a work around kinda. After cold boot and it gets past the bios screen, ill hit the reset button then everything works after. Or......just let it boot up, crash on its own, reset itself, wait the 20 seconds on the screen where it asks me to boot into safe mode or regular:rolleyes: I wont replace a mobo for a nuisance like that
 
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