Asus GPU warranty question

[three4seven]

I have an Asus r9 290x with a reference cooler that I'm looking to swap the cooler off of for a quieter one. Does anyone know Asus' warranty policy on removing the original cooler? I'd like to avoid voiding the warranty if possible.

On the bottom of the card, there is a sticker over one of the four base screws, but the sticker doesn't say "void if removed" or anything like that. Just a sticker with a circle on it. It will definitely have to be removed to swap the cooler.

Also - does anyone know if Asus' warranty on graphics cards is still serial based?

Thanks for any help in advance.

 

[TheGoat Eater]

last I remember they didn't allow it - This is why I like MSI, as you can modify the cooling no problem as long as you don't physically damage the card

 

[Nexillus]

Pulled from there website, I wouldn't recommend removing origianl cooler.

Exclusions from this Limited Warranty Service



ASUS does not warrant uninterrupted or error-free operation of this product. Any technical or other support provided for the product under warranty, such as assistance via telephone with “how-to” questions and those regarding product setup and information will be provided without warranties of any kind. The warranty only covers failures or malfunctions that occur during the warranty period and under normal use conditions as well as any material or workmanship defect.

​

The warranty will not apply to or be valid under conditions including but not limited to the following:

​

a) The serial number of the ASUS product, components or accessories has been altered, cancelled, removed, or otherwise not valid as identified by ASUS;
b) The product has been tampered with, repaired and/or modified by non-authorized personnel;
c) The product warranty seals have been broken or altered;
d) There is damage caused by natural disaster, intentional or unintentional misuse, abuse, neglect, acts of war, improper maintenance, or use under abnormal conditions;
e) There is damage caused by accidental drops, spills, fire, or power surges.
f) There is damage from improper installation, improper connection, or use of parts and/or components not manufactured or sold by ASUS;
g) There is damage from use outside of the operation or storage parameters or environment detailed in the User's Manual or reasonably acceptable for similar product usage models deemed industry standard best practices;
h) There is damage to or loss of any program, data or removable storage media, or if there are costs from recovering any program or data;
i) There is damage from third party software or from virus(es);
j) There is software loss or data loss that may occur during repair or replacement.
k) Support and costs involved to install or configure the product for any third party software application or hardware device, or network/wireless configuration.
l) Due to technology limitations, some devices (e.g. DVD ROM and software player may not play certain titles if applicable to your product) may be limited or not compatible with the ASUS product. These limitations are common to defined standards within the hardware industry and are not specific to your ASUS product.
m) You have failed to follow all return materials authorization (“RMA&#8221 instructions provided to you by ASUS.

http://www.service.asus.com/#!graphics-card-warranty/c26b

 

[three4seven]

Hmm. That is quite unfortunate. Not a huge deal though, I guess the sound doesn't bother me too much anyway since my AC in the room is even louder than the ref cooler.

Thanks for all the replies

 

[Putz]

"Asus video card warranty" are words that do not belong in the same sentence

just look at the card funny and they'll try and tell you its physical damage and your shit out of luck... lol