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Asrock issues.

G

Gio2vanni86

n00b
Joined
Oct 6, 2012
Messages
9
I recently helped a friend of mine build a PC. The first day everything was running great, ran Aida64, checked temps everything was normal. The following day he's been getting some BSOD's that say memory failure. We tested the memory with vista's memory diagnostic tool and passed with 8 pass through's. I noticed the board itself has the Power/Reset/Debug LED like my Asus board but all three after boot turn off, as if they weren't getting any power. I was wondering if anyone with the board has this issue? I also noticed when trying to boot memtest86 the bios front screen would pop up and then look as if it was going in but then would pop up the bios screen again and it basically would go into a Loop.. My question basically is the board a dud. I mean it boots into windows and works some times but these BSOD's are pretty bad, once in starcraft 2 and once while just browsing the web seems like a red flag to me. Any help much appreciated. Thanks.
 
What specific board and power supply. Actually listing complete system would help.
I would check driver install. Did you install latest drivers?
 
Sorry about that.

Spec:
Asrock z77 extreme 4
i7 3770k - Stock
Cooler master Evo
CORSAIR Enthusiast Series TX750 V2 750W
G.SKILL Ripjaws X Series 16GB 2133
Vista 32 bit

The drivers we installed from the disc, could it be the drivers might be the wrong one's for vista 32bit? Thanks for the quick response:).
 
Gio2vanni86 said:
Sorry about that.

Spec:
Asrock z77 extreme 4
i7 3770k - Stock
Cooler master Evo
CORSAIR Enthusiast Series TX750 V2 750W
G.SKILL Ripjaws X Series 16GB 2133
Vista 32 bit

The drivers we installed from the disc, could it be the drivers might be the wrong one's for vista 32bit? Thanks for the quick response:).
Click to expand...

The drivers that came with the DVD are way out of date, I would manually get the new ones. There are new Intel Chipset drivers, new LAN drivers, and new Realtek HD Audio Drivers. Also make sure you have the latest BIOS release, you can check and update it right in the BIOS menu itself.

Why is he trying to use a 32bit OS with 16GB of ram. 32bit OS will limit you to 4GB of ram total, and that includes any ram on the GPU. He needs to upgrade to a 64Bit OS to use all 16GB of his ram..If he doesn't want to buy a 64 bit copy of Vista, then he can get a Windows 8 Pro 64bit upgrade for only $39.99, which would be way better then sticking with Vista 32bit IMO.

His system is very similar to mine. Have tried reseating the DIMMS one at a time to make sure they are fully locked down? You need to be careful with this board because there is NOT a stand off under the 24PIN PSU connector, so if you push hard on that or the memory, it causes the board to flex a good bit.

If reseating the DIMMs doesn't help, I would download the Memtest86 bootable cd, and boot from it. Instead of running the full test, set it to run test 3 in a non stop loop. If this doesn't cause any errors after 2-4 hours, set it to run test 5 non stop for a few hours. I am willing to bet one of these two tests will recreate the issue much quicker then running the full 8 tests.

If you get errors with Memtest86, then remove one DIMM at a time until the errors go away. If they do not, then remove the heastsink and cpu and check for any bent pins. It is very, very easy to bend the pins in the socket, and a bent pin can easily cause the issues you are having.

EDIT:

I just realized that you already tried to use the Memtest bootable cd. Try updating the BIOS, and then see if you can successfully boot into Memtest. Also make sure there are no USB flash drives or external HD s connected, as they can sometimes cause weird boot issues.
 
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I will forward this to my friend. He's a bit new to this and i won't have a chance to help him till the weekend since im working 14 hour shifts as of late. Will do exactly what you said, since you have the board yourself i was wondering does your Asrock Power/reset/debug code light up all the way to windows? Because my friends lights up but once it starts to load windows theres no lighting to them at all. As of right now i let him borrow my 32 bit Vista since i have no use for it. Just a little more info he also has a 9800GTX+ which is also mine. Right now he's saving for windows 8 and for his 7970 GPU. Thanks for all the info it is much appreciated and i will be back on to let you know how it goes, thanks again. :)
 
I'm still wondering if on your mainboard do those lights on those buttons ever turn off? Its just a quick easy question because i still in my mind see this as a board problem.
 
Hopefully you can get all the old drivers off and the new ones put on without re-installing windows again.
Also you can just try each stick of memory individually and make sure to check bios settings for proper voltages and settings.
 
Running memtest86 v.4.0a. Bit different then the memtest I had but it booted at least. Didnt know how to get this version to do a loop but its running test 3. So far 15 mins in n no errors. Will do test 5 after two hours. The virtumvp wont install but I got all the drivers installed off the Web site for this version of windows. Hopefully in a bit will know. also I flashed the bios to 2.50.
 
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My AsRock z77 extreme4 (3570k, 4x2gb) shows nothing on the diagnostic LEDs while in Windows. It does show...something...before Windows. I can check out what it's displaying if you want - after I finish a few downloads.

I had a few small issues with my board. I had 1 BSOD, and my drives didn't show up reliably.

After I updated the Bios to 2.50, installed a fresh Win8, installed all drivers, re-distributed the power-wiring from the PSU (All 8 SATA ports filled, PC P&C 750w silencer) = seems stable (linpack avx = fine; have not tested with memtest86). I haven't had a BSOD since, but time will tell.

Right now I'm in the process of creating a stable "mild overclock" profile at 4.3Ghz. I'm just decreasing several voltages one increment each time I have a reason to reboot. So far I'm Linpack AVX stable at [LLC lvl 2; -0.085 offset, I think] 4.3Ghz @ 1.12v (CPU-Z, OCCT), 1.693v PLL, on air-cooling (TR Archon)...seems like I didn't get a good IHS-seating either: highest core: 75C, lowest = 63C (monitored via RealTemp).

http://www.overclock.net/t/1198504/...-guide-sandy-bridge-ivy-bridge-asrock-edition - This is a good starting guide for Asrock boards.

XMP profile did not work for my RAM... I had to relax the timings and up the voltage a bit, but now it's running fine at 8-9-8, ddr3-1866, 1.5v = I'll attempt to tweak it later. G.skill Eco, 4x2gb.

I'm running on the integrated HD-4000 GPU right now. No gaming for a while anyway...

I listed those settings just in case someone needed a reference.
 
Ran it and got 0 errors two hours on each test. Board had no issues installing virtumvp from the cd. Thinking about rmaing the board and the CPU. Although my friend is against it and he completely formatted vista 32, were now trying non legitmate OS's which im against it but at this point, time is against us and theres no money for a legitimate copy at this moment. We had Windows 7 installed and got 0 BSOD's in it but since it was cracked it literally did not play the games it would pop errors left and right about games or even trying to install certain software such as Aida64 and even Uni heaven benchmark.. Reason i don't deal with cracked OS's. Might just go back to 32 bit and redo everything from scratch and see if that BSOD pops up now that we have all the legitmate drivers from the website for almost every version of windows, and of course bios is flashed to the latest release 2.50.. See how this turns out..
 
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Gio2vanni86 said:
Ran it and got 0 errors two hours on each test. Board had no issues installing virtumvp from the cd. Thinking about rmaing the board and the CPU. Although my friend is against it and he completely formatted vista 32, were now trying non legitmate OS's which im against it but at this point, time is against us and theres no money for a legitimate copy at this moment. We had Windows 7 installed and got 0 BSOD's in it but since it was cracked it literally did not play the games it would pop errors left and right about games or even trying to install certain software such as Aida64 and even Uni heaven benchmark.. Reason i don't deal with cracked OS's. Might just go back to 32 bit and redo everything from scratch and see if that BSOD pops up now that we have all the legitmate drivers from the website for almost every version of windows, and of course bios is flashed to the latest release 2.50.. See how this turns out..
Click to expand...

I am really sorry I didn't get back to you sooner, but am glad that Archmage chimed in..My board does a few flashy things and then once Windows loads nothing. Keep in mind I am running a 4.8Ghz cpu speed and booting from an SSD so my boot time is less then 15 seconds..

I am glad to see that Memtest passed ok, I suspected that the issue was something with Vista 32 and the amount of memory installed, especially if Vista wasn't fully patched up yet. While it should have just ignored the extra memory, its possible something at the hardware level wasn't agreeing with it. This seems to make sense since you said the Winows 7 (64bit I would hope) he tried has cured the BSODs..

Check your PMs, I have something for ya.;)
 
We actually formatted installed Windows vista 64 bit(Got it off my 2nd PC i use for backup) We did run memtest, but we ran it with the memory clocked at 1333 default in bios. The board i think is fine, everything works great now with vista 64 bit and all the updates. Except now he got a BSOD saying memory failure during Battlefield 3 all on low settings after 5 minutes of playing(keep in mind i set the memory back at 2133) Could it be the memory needs more volts or the CPU? Or memory can't run at rated speed, We set it to XMP profile, but it didn't set the right latencys so we set the memory manually at 9-11-11-31 2N and its at 1.6v, i've read some people set it at 1.65, is that ok to set the ram at that voltage? What could the problem be? I told him to go back to default, we played a round of BF3 and everything seems to run good. Although he's running a 9800GTX i doubt its that, i've told him to set the fan at 100% since BF3 makes any GPU heat up quick. Any suggestions? Set memory 1.65v?

Heres's the link to the exact specific memory. http://www.newegg.com/Product/Product.aspx?Item=N82E16820231571
 
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