Aspire Customer Support Question

M

Miami_Fly_Guy

Gawd
Joined
Dec 20, 2005
Messages
523
Semi random but when I needed to send an email out to Aspire yesterday about my Q-Pack front panel not showing the temperatures anymore, I ended up at this page. http://aspireusa.net/index.html I didn't know that they had changed their name, but I wanted someone to confirm that this is true and not some sort of scam. (Paranoid) Also when I recieved my response today, the tone was very informal, but the address it was sent from matches with this Aspire and Apevia thing. Any thoughts regarding the issue, or do I get the go-ahead to email back with my shipping info?

send me your shipping address and I'll send you a new one

Freddie

----- Original Message ----- From: "sales" <sales@apevia.com>
To: "Freddie" <freddie@aspireusa.net>
Sent: Tuesday, July 25, 2006 9:20 AM
Subject: Fw: Question from:Jahn



----- Original Message ----- From: "Jahn"
To: <sales@apevia.com>; <sales@apevia.com>
Sent: Monday, July 24, 2006 10:38 PM
Subject: Question from:Jahn



Hello, I bought a Q-Pack and all of a sudden my temperature sensors dont work anymore. Nothing changed with the case, and all the connections are correct. Do I need to send it back for replacement? Thanks in advance.
 
Alright, I sent my shipping address so that should work out. Hopefully I didn't shoot myself in the foot when I questioned how informal the email was. He said I could send my receipt, temp sensor, and copy of the email. I don't have a receipt since I bought it off the forum. Any thoughts?
 
Miami_Fly_Guy said:
Alright, I sent my shipping address so that should work out. Hopefully I didn't shoot myself in the foot when I questioned how informal the email was. He said I could send my receipt, temp sensor, and copy of the email. I don't have a receipt since I bought it off the forum. Any thoughts?
Click to expand...
you won't get a replacement since it is not under warranty. I suggest you ask to pay for one.
 
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