Yes, but they're not telling users "here's an inch, we're not going to be jerks so it's not a hard and fast inch, but be responsible" but instead it's worded "you can take an undetermined amount... too much and we may cancel your account"
....
I'm not asking for a TOS unique to each person, just none of this really vague "at our sole discretion" with no other limits posted. As previously stated, this could be 100GB one month and 500GB the next. It's not my fault they *ADVERTISE* as unlimited, and say something completely different. Stay off their radar? I would if I knew what it took to *GET ON IT*. Obviously downloading too much gets you on... but how much? 100GB? 500GB? 250GB in one day, but not over a month? Who knows.
I hear you - I don't agree with secretive limits. However, they have not billed the services as explicitly unlimited for a very long time. They bill it as fast(er) than dialup/dsl. The only time in recent memory that I can recall a service provider using unlimited and not meaning it was when the "unlimited" wireless data plans came out and they clobbered people for 1-5gb/mo. That raised a certain amount of shit and they were forced to change marketing. Residential ISPs haven't billed the service as unlimited. Perhaps its unfairly implied by not mentioning limits in adverts, but its explicitly mentioned in the TOS.