A brand new APC BX1500LCD cooked one of my PSU's. I plugged the APC unit into the wall outlet and then I plugged both of my computers into the battery protected outlets. Both of the computers were off at the time of the incident. I then proceeded to press the power button on the APC unit and instantly my older computer's 200watt PSU started sparking and smoking. I immediatly pressed the power button on the APC unit and the disaster halted. My custom computer seems to be untouched, which I find strange (PC Power & Cooling 750watt).
I inspected the APC unit and realized that the battery had not been connected
. When I examined the battery only the neutral was plugged in along with the jumper between the two battery packs. I proceeded to connect the battery and then I plugged my custom computer back into the APC unit and I have had no problems.
I assume that forgetting to plug in the battery is a common issue since it is one of the few things they list on there trouble shooting guide. I assume that a disconnected battery would not have caused this issue because they are supposed to be hot swap.
My question is why would one computer PSU fry and the other remain seemingly untouched?? Also, aren't the batteries in this APC unit supposed to be hot swap (exchange batteries with power on and all connected electronics with power on). Also, why in the hell would APC not put a physical sticker over the power button if not plugging in the battery before power up had the potential to cause damage.
Do you think that one of the battery powered outlets on the back of the APC unit could be bad?? I have not plugged anything back into the outlet to test it since the 200watt PSU was fried. Is their a way to test the outlet??
Even if my custom computer seems fine do you think the capaciters or MOVs in the PSU could be damaged?? Is there anyway to know?? HELP!!
I inspected the APC unit and realized that the battery had not been connected
I assume that forgetting to plug in the battery is a common issue since it is one of the few things they list on there trouble shooting guide. I assume that a disconnected battery would not have caused this issue because they are supposed to be hot swap.
My question is why would one computer PSU fry and the other remain seemingly untouched?? Also, aren't the batteries in this APC unit supposed to be hot swap (exchange batteries with power on and all connected electronics with power on). Also, why in the hell would APC not put a physical sticker over the power button if not plugging in the battery before power up had the potential to cause damage.
Do you think that one of the battery powered outlets on the back of the APC unit could be bad?? I have not plugged anything back into the outlet to test it since the 200watt PSU was fried. Is their a way to test the outlet??
Even if my custom computer seems fine do you think the capaciters or MOVs in the PSU could be damaged?? Is there anyway to know?? HELP!!