Some users have recently had their accounts hijacked. It seems that the now defunct EVGA forums might have compromised your password there and seems many are using the same PW here. We would suggest you UPDATE YOUR PASSWORD and TURN ON 2FA for your account here to further secure it. None of the compromised accounts had 2FA turned on.
Once you have enabled 2FA, your account will be updated soon to show a badge, letting other members know that you use 2FA to protect your account. This should be beneficial for everyone that uses FSFT.
Well if you have the ones with lifetime warranty. Then no. I called in to set up an RMA, and the guy just asked me for date of purchase, and gave me an RMA number. I have a 6800 OC
YOu don't need the receipt. All you need to do is to take a picture of the serial number of the card and email that to them. They will then give you an RMA number.