Anyone else having issues with Newegg?

V

vgame64

Limp Gawd
Joined
Apr 17, 2006
Messages
162
Hi all, I have been ordering from Newegg for as long as I have building computers and until now, they have always been extremely speedy (1-2 business days) in shipping out products.
My last few orders though have all taken as long as a week to ship out, has this been happening to anyone else? I noticed they changed their GUI and probably the backend to the website as well...this could be causing delays.
Regardless, I ordered on the 29th a USB memory stick I need for a class presentation on Friday and I used rush processing (with my preferred account). It is the 2nd of April and no updates. (I talked to CSR's twice and they both said it would ship out "that day")
whysolong.jpg


I usually don't ever have any time sensitive orders but I suppose from now on, if I do, I should use Best Buy etc or use UPS next day.
 
Normally I would be in the same camp as you guys...but these last two delays...I wonder what is going on?

Well thanks for the replies, I was hoping it was some system wide error that would get fixed..but it looks like it's just me...so I will give them a few more calls.
 
Typically, if I order before 4pm, I get my stuff the next day if it ships from the CA warehouse (I'm in socal). My coworker just ordered a WD6400AAKS yesterday, after 4pm, and it still came today. :D
 
I haven't had any delays... Ordered a lot of things from them. I am always surprised to receive items in one or two days from California to New York. They've also been great with my RMA's so far.. I just sent the items in, hopefully they still continue to have great RMA service in the returns process too.
 
yeesh, well it's quite possible I have been unlucky these past two times..or newegg doesn't like me anymore. :)
 
I buy a metric s#!tload of stuff from the egg. Always fast shipping, always shows up intact. They are still my "go to" guys for most hardware purchases due to past experience.
 
Azureth said:
newegg doesn't like you anymore.
Click to expand...

Damn, I knew I never should have RMA'd the dead HDD I received...

Still hasn't shipped, but perhaps tomorrow. My guess is they forgot about my order...I placed it on the weekend, they tried to rush ship it, that didn't work, and I used my preferred account for the first time. I think with all those factors combined, my order got fudged up.
 
It's probably because you used the account for the first time. Got caught up in all the adddress and credit card varification stuff, I suspect. I got pretty big delays on a few orders from Newegg and others shortly after getting a new card and a new apartment. The whole alternate address thing really seemed to throw them off, despite my calling up the credit card company and putting it on file in hopes of avoiding issues like that. Still, it got there eventually.
 
Turns out the address verification must have been the source of the delay. I canceled the order, changed my newegg preferred account billing address and reordered, and that did not help either. So finally I found and used my Visa and viola it is already at Step 3!
 
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