SomeoneWhoIsntMe said:I got a NeoHE 550w, and my system with a LanParty NF4-Ultra doesn't boot. Could it be the culprit?
Which specific motherboard? The more info we have the better.
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SomeoneWhoIsntMe said:I got a NeoHE 550w, and my system with a LanParty NF4-Ultra doesn't boot. Could it be the culprit?
AntecRep said:Which specific motherboard? The more info we have the better.
AntecRep said:We're a little curious as why folks use the 430 with an SLI board (ie the P150) unless they're planning on adding the 2nd card later.
Frederf said:P.S. the heatpipe northbridge cooler is neato yes, but a vantec replacement NB cooler is a worthwhile investment to any loud northbridge cooling solution.
erichsen13 said:The Neo HE 500W will run my Asus A8N-E for about 10 seconds then shut itself off. Boy, what a great product Antec. You'd think they'd test their new flagship line of power supplies on one of the most popular enthusiast motherboards before releasing it. I guess I'll have to start looking elsewhere for quality products since Antec seems to have withdrawn from that market and sunk down into the generic market.
Goatbert said:Way to take the high ground, champ. It is pretty clear they are dealing with the situation, and you make sweeping statements without all of the facts. Yes, clearly Antec has "sunk down into the generic market" by releasing a high efficiency power supply with modular cables. This thing has Emachine written all over it.
Is this frustrating? Yes. I'm sure it is just as frustrating for them, if not more, since they are probably looking at a fairly large replacement program and thousands of power supplies that they will need to replace. But they are doing it, and they are working with the problem. I'm getting a power supply shipped out to me today. Do you think a generic vendor would do this? Do you think you would even find their phone number, let alone one of their reps actively pursuing a problem on several enthusiast forums?
I don't mean to thread crap or to flame, but lets not dramatize this like Antec is breaking into our houses or something. They have a problem, and having used their power supplies almost exclusively for the better part of a decade, I am confident they will deal with it.
-Jeff
Smash said:In answer to AntecRep's question, I wanted the Premium board because of the silent northbridge cooler, being quiet was the primary concern. The SLi bit just came along with it.
It does raise the question of why Antec haven't offered options of no PSU or upgrading to a higher output PSU, as a case this cool, (in both ways,) warrants a wider audience, and I'm sure some wont purchase because of this limitation.
Anyway, I digress, thanks for the reply and help, and Antec have now issued me with an RMA number, but with no mention of this, now recognised, problem. Should I note a request for the updated NeoHE?
Thanks again.
We are currently expecting shipments for the power supplies in our Europe facility. We will keep you posted as soon as it is available.
AntecRep said:As long as you mentioned that ASUS problem it shouldn't be an issue. I'm a paranoid sort so when you send your PSU, include a note about it being for an ASUS motherboard and that you need the updated NeoHE. It shouldn't be an issue, but it doesn't hurt to be safe.
1) right now I don't know.DeepGrey said:I just ordered the HE 500 and the Asus A8N-Premium .
AntecRep how will I know if my PSU will be the updated version?
Is there a revision or serial number that I can look up on the sticker?
I still want to try and make it work, but if not will Antec honor my RMA if I specify the asus issue?
Thanks.
AntecRep said:As long as you mentioned that ASUS problem it shouldn't be an issue. I'm a paranoid sort so when you send your PSU, include a note about it being for an ASUS motherboard and that you need the updated NeoHE. It shouldn't be an issue, but it doesn't hurt to be safe.
As far as different power supply options that might happen down the road, it'll depend on demand/customer requests that we get. We typically don't offer a lot of variety in case/PSU combo's since many retailers would only stock 1 or 2 sku's and we'd have a bunch of other SKU's just sitting in the warehouse (so we'd waste manufacturing capacity and warehouse space on SKU's that aren't selling that well).
DeepGrey said:Smash was yours rebooting during installation? I just got my PSU form newegg today. Still waiting for the board to arrive. Should be in on Wednesday. I will try to see if it works.
What are some stuff to look for off the bat so I know if I need to send it in or not?
darre11 said:One thing I have noticed (and please note I do not claim to know much about power supplies) is that one terminals on the ATX motherboard block (20 pin) does not have any cable in it - is this common?
For reference, according to my motherboard user manual (Asus A7N8X-VM), this pin should be for -5.0VDC.
Correct.Smash said:darre11, I believe that the -5v is no longer utilised, and doesn't form part of the ATX2 spec. I'm pretty sure one of the resident experts here will correct me if I'm wrong though.