Amazon Apologizes for Web Hosting Outage

[HardOCP News]

Amazon has apologized for the recent outage that caused hosted websites to crash. The company is also offering credit to those affected by the outage.

"We want to apologize," the company said in the blog posting. "We know how critical our services are to our customers' businesses, and we will do everything we can to learn from this event and use it to drive improvement across our services."Amazon.com said it would give affected customers a 10-day credit for their usage in affected systems.

 

[Azhar]

I reckon Paul McNamara is feeling all proud of himself for forcing Amazon to make a public apology.

 

[Kaitian]

Wasn't even necessary. They kept their customers in the know unlike Sony.

 

[beckzach05]

If anybody wants to read Amazon's actual info release about it, see it here:

http://aws.amazon.com/message/65648/

I'm a server/networking systems major, so it's especially interesting to me to see the chain of events that lead to the firestorm of fail.

 

[Q-BZ]

Wasn't even necessary. They kept their customers in the know unlike Sony.

Exactly.

 

[bigstusexy]

Ooo thanks for the info link I will read that I want to know what happened too.

I'd also some what sarcastically say how does a cloud crash? I thought it was too big to fail?